Riduculously overpriced for the amenities
on Dec 20, 2017
The hot water doesn't work and Everytime you complain they say they will repair in 10mins. Once I complained about hot water at 11:30pm and the guy comes and knocks on my door at 12:40am when I am trying to sleep. WiFi doesn't work in the room. There is no proper access by cab to the front of the hotel. There is a constant hum noise all through the night along with the traffic horns so if you are a light sleeper even with ear plugs you can't sleep. There is a lot of humidity in the room and the water gets condensed on the windows. The windows can't be opened and you feel stuffed in there. The bathroom is not very clean and it is rusting with fungi. The food prices are very high and the don't serve correct food. I am appalled that booking.com actually suggested me this hotel and for that high price.
on Dec 15, 2017
Very clean and comfortable Slept well. Breakfast fine if nothing special. A reliable comfortable hotel in the centre of Delhi.
Location good for where I was visiting but slightly difficult to get to (down a little road which runs alongside main road) so take clear directions/map even if using Google maps etc Will stay again
Good supportive staff but faced issues with hot water
on Dec 6, 2017
Good and clean hotel near neheru place .stayed as I have some work there .very good looking hotel and very help full staff ....but maitence of the rooms are very average,2 night stayed as reached very late night ....surprisingly no hot water😂after requesting the started the central boiler but after 1 hr still no hot water but got some warm water ...next day same story but this time got some full bucket hot water ...as standard hotel this type of things not acceptable ...in room ac vent are broken .
Quality of breakfast they serve it's good at least with stuff behavior ...
on Nov 27, 2017
Very satisfied with the service ... staff was very soft spoken and helpful.. rooms were neat and clean with all the necessities ... check-in and checkout is without hassle.. location was very convenient ...
Clean rooms, good service, perfect staff!
on Nov 16, 2017
My teacher and I stayed in this hotel for 18 nights. I liked the place because the service is good, the place is clean and the staff is very polite and diligent.
Overall - the staff is the strongest point of this place, they work really hard to make a stay comfortable. They respond to all my requests fast (like helping to communicate with taxi driver, accepting delivery on my behalf, advising on places nearby, cooking custom food, etc). The only thing - you need to make sure that they have understood you properly.
My personal thanks to all reception staff who were helping me and my teacher on the daily basis, especially Ms. Sonya Singh and Mr. Ubaid Khan. Thanks to the Restaurant Chief who was cooking for us special dietetic dishes which were not in the menu.
And my special deepest gratitude to Mr. Kumar Roushan, General Manager, who drove my teacher to the hospital and back on his own car when it was an emergency, and to Mr. Karni Singh, Front Office Assistant Manager, who was staying with us in the hospital.
Things to improve: Internet was disconnected every time I was going from one floor to another. And to connect back I had to log in manually each time. That was annoying. Internet connection itself is average, I was able to view videos on Youtube and make Skype voice calls, but video calls were laggy.
To summarize: I recommend this place and will happy to stay there again.