Nice Property Marred By Sordid Management
on Aug 16, 2019
I was booked by a member for three days with an additional charge for early check - in. Though surprised when I was asked to pay the entire amount at the time of arrival, I did so without any discussion.
The room appeared to be decent but proved to be poorly maintained.
There was a board displayed on the reception that wi - fi would be available for house - guests. When I asked for the pass word, I was told that it would be sent across. Despite a wait of three hours and repeated reminders, it was not given. Excuses were plenty and blame was put on the weather and excessive rains. However, the staff could not explain how it was working generally but not in the room allotted to me. It is shameful on part of the management that wi - fi could not be made available through out my stay of three days.
When I switched - on the tea kettle, the supply tripped. The replaced kettle was leaking and the next one took an eternity to boil the water.
The door of the cabinet housing the refrigerator was broken.
A lamp bulb was fused and the lamp was full of dust. It was taken for repairs and did not return during my stay.
The saddest experience was in the dining hall. I mentioned my room number to the staff when asked. As soon as I picked up the juice, one person had the audacity to tell me that I am not authorized to have break - fast as it starts from the next day. This was absolutely unacceptable on two counts:
(a) Nowhere is the person told that he is not supposed to have break fast. The room no is asked and the billing desk decides to either consider it chargeable or not.
(b) I had paid for early check - in and hence this stance was not tenable.
I was given some ridiculous explanation that the person is new and hence the faux pas but the conduct was unpardonable.
The redeeming feature was the food which was good.
There were other irritants during the stay like AC failure and all that the staff did was to blame the rains. The restaurant was without air - conditioning one full day.
The overall experience has been absolutely pathetic.
superb stay at ymca ahmedabad..
on Aug 15, 2019
superb stay at ymca ahmedabad...the best facilities available. dining in ymca with delicious foods with different typs of restaurants two type of swimming pools indoor and outdoor. ..gymnasium also.sports activities
Good place to be
on Mar 9, 2019
YMCA is very good place for convocation, club, event activities but hotels rooms are very old and poor, rooms are large and needs lots of renovation and repair. Rest other things are very good like gym, swimming pool, library, location, food, ambiance, hotel staff service, etc. Overall good place.
Good Convocation Center
on Oct 29, 2018
One of the finest convocation centres that I have ever seen. Ideal and great location for holding mega events. The adjacent hotel and lodging facility are well appointed so that the guests coming from elsewhere are well placed. It has a locational advantage for being close to SG Highway and nice shopping areas are a walks distance. The lawns adjacent to the convocation centre can hold all lunch and dinner requirements for 2000 guests approximately. The food prepared in the central kitchen was good. Over all verdict: Great Location to hold mega meets and events.
on Jun 27, 2018
I frequently visit Ahmedabad for work and mostly stay at the YMCA. Initially I was inclined due to its proximity to my office and an in house pool and gym as i usually prefer a workout after a long day at work.
However, the exceptional levels of service, courteous nature of the staff and food makes makes me feel at home.
Though everyone is really good but I am particularly fond of JP because of his empathy and customer centric approach.
I look forward to coming here. Great job guys! Breakfast spread could be a more elaborate but all in all a great place with a great vibe.