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Windermere Estate

1 room, 2 adults
Very Good
4.5/5

The food is absolutely incredible!on Dec 26, 2019

We had a lovely 2 night stay here. As the title says - the food was amazing! There wasn’t a singl...Read All

PB No 21, Pothamedu,Munnar, Pothamedu, MUNNAR, KERALA, India, Pin-685612 , Munnar
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Internet access-wireless
+ More

Rooms

Garden Room
Hotel Room
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In High demand

Estate Room
Hotel Room
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In High demand

Planters Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    The food is absolutely incredible!
    on Dec 26, 2019
    We had a lovely 2 night stay here. As the title says - the food was amazing! There wasn’t a single dish we didn’t like. It’s a set price for lunch and dinner and you don’t get a choice but don’t let that put you off. The only negatives were that we felt that on making enquiries for trekking, the price quoted was too high. We managed to arrange this ourselves for much less. It would also be beneficial if guests know in advance what activities are taking place. We went to a cooking demo after a member of staff invited us along. We then found out that there was tea tasting the day before but we hadn’t been told so missed out.... More
  • hotel_trip
    Rural location with great views
    on Dec 20, 2019
    The first room we were offered was situated overlooking an unfinished (illegal) concrete building, so we asked for another room. That one had a lovely view, was in a quiet location on the edge of the Estate but the room itself smelt musty and needed a bit of redecorating. We loved relaxing on our terrace early morning and in the evening. The pool is secluded and peaceful, with wonderful views of the tea plantation and beyond. The garden had many colourful flowers and lots of bird life. The restaurant is located in a beautiful building (with a library and games room above) and the food served was good but we felt it was adapted to the non-Indian palate and it did not seem as authentic and spicy as in all the other places we stayed at in Kerala. The hotel offers a complimentary 4 pm walk with a Naturalist, which is well worth doing. The managers and all the staff were outstanding and really cared about their guests. The smiles, the service and their responses to problems or queries were fantastic, absolutely 100%. We were very impressed.... More
  • hotel_trip
    Middle of a Tea Plantation Raising Coffee and Cardamom
    on Dec 15, 2019
    A small out-of-the-way coffee plantation set among tea plantations in an idyllic setting some ways out of town. Very peaceful with teat tasting, coffee plantation walking tours, etc. Most remarkable was the very high quality of service as they escorted up and down to our Planter's Villa room and brought almost all our meals at no extra charge directly to our room. Very comfortable with great views out across the mountains and plantations. Small on-demand electric water heater was a small drawback that meant you were limited in hot water and had to wait at times. Otherwise rather remote and very peaceful off the busy beaten track down a small narrow and rough road to get to -- but certainly worth the peace and quiet.... More
  • hotel_trip
    Enjoy nature at its best
    on Dec 13, 2019
    We three couples stayed three nights. Excellent place to stay with nature- in the midst of tea garden, cinnamon and coffee plantations. Food is too good- with fixed menu ( for lunch - Kerala lunch/sandwich lunch - dinner - mix of various vegetables and bread decided in advance)and freshly cooked. No la carte. However staff is very cooperative to adjust menu to your needs. Not much activities except nature walk. However if you like nature - very good. You can enjoy group togetherness. team do organise some other activities like tea tasting and info session, bar-be-que. One full day we spent to rest and enjoy togetherness. Only one irritation- the road from Munnar city to estate is bad. ... More
  • hotel_trip
    Wonderful Estate !
    on Nov 30, 2019
    I stayed 2 nights at this beautiful hotel. The room was large and clean, with a balcony with a view. The restaurant is excellent, and the staff are all very attentive and could not have been friendlier. There is a complimentary afternoon tea, with different types of tea with an Indian snack. WiFi is good throughout. This is a very well run hotel, and a beautiful place to stay, just outside Munnar.... More
  • Excellent
    355
  • Very Good
    219
  • Good
    56
  • Fair
    16
  • Poor
    5

Overview

Enjoy stunning views, tranquil surroundings and warm hospitality at The Windermere Estate in hill station Munnar. The rooms offer serene ambience and relaxed atmosphere. If you are looking for a lazy stroll, spend some time in the beautiful gardens in the vicinity. Stay fit as the resort offers health club and fitness equipment. The guests can also plan parties or get together at the banquet hall. Keep in touch with your dear ones via internet facility. It has delicious in-house restaurant and bar.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.