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Whispering Palms Holidays Resorts...

1 room, 2 adults
Fair
2/5

Really poor and ill maintained propertyon Apr 29, 2016

The management is just not interested in the welfare of guests. The AC was old, there was dust in...Read All

Morawadi , Gorai Beach , Gorai , Mumbai 400091, Gorai, MUMBAI, MAHARASHTRA, India, Pin-400091 , Mumbai
Amenities:
  • Parking
  • Breakfast Services
  • Restaurant
  • Airport transportation
  • Doctor on Call
+ More

Rooms

Non A/c Room
Hotel Room
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A/c Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Really poor and ill maintained property
    on Apr 29, 2016
    The management is just not interested in the welfare of guests. The AC was old, there was dust in the room. Dirty towels and linen. Very poor room service. Washroom was dirty and the shower was not working.... More
  • hotel_trip
    Most spectacular views...Amazing location, average rooms, good service
    on Mar 15, 2016
    If you are with friends you should definitely go to this place... the location is great , it is the first hotel on the beach. The food is also really good although the options are limited. Dont expect 5 star service, but the place is great otherwise... More
  • hotel_trip
    Not a good one
    on Feb 2, 2016
    Stayed here since it is close to beach, but it was a disaster. The rooms are no where near average. Old furniture and pests occupy the space in the rooms. The quality of service is also very pathetic and is not worth the money you pay for it.... More
  • hotel_trip
    A dump in a beautiful area
    on Mar 15, 2015
    We pre-booked by phone, when we reached in the evening the whole place was dark. We were asked to return 3/4 hrs later.By that time it was still dark. Finally they opened the room. It was the filthiest and most run down place (at 2000 a night) which we've seen in a long time. Dirty and obviously used bed linen, a scratchy blanket, a dirty towel. Water wasn't running, toilet flusher didn't work at all. We asked for soap and more towels, they came after 2 reminders. Food was ok. Shower was unusable. Whole place totally neglected, A/C was fixed to 1 setting only. Wall hangings had thick traces of dust in the folds. Plus point is beautiful surroundings and a nice balcony. Management tried to oust us out earlier too. Maybe it is for couples only, but even they should expect clean rooms and clean fresh sheets. Wondering why these people run a hotel if they have no concern for their guests.... More
  • hotel_trip
    Worst Ever
    on Sep 6, 2014
    It was booked with lot of expectations and unfortunately the whole vacation was spoiled. Unfriendly careless staff , located far off from the city and horrible food. the next day we planned to get food from outside and the hotel didn't allowed and impose heavy charges , and the height was when Rs. 500 was charged for a water bottle at midnight. Anyone who is looking for this hotel pls dont book even for free. Its a den of robbers.... More
  • Excellent
    1
  • Very Good
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  • Good
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  • Fair
    1
  • Poor
    4

Overview

Whispering Palms Holidays Resorts Pvt LTD is strategically located at the seashore in Gorai, offering majestic moments for one to cherish. The hotel is in close proximity from the destinations like Essel World and Pagoda. This is an ideal property composed of a serene ambiance and contemporary amenities for a pleasant stay. The hotel comprises amenities like luggage storage, medical service, free parking and room service.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.