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Westwood Riverside Garden Resort

1 room, 2 adults
Very Good
4/5

Excellenton Jan 15, 2020

I checked in on a weekday. I had booked for an ordinary room and when I checked in, I asked for a...Read All

MSA Road , Munnar
Amenities:
  • Internet
  • Parking
  • Bus Parking
  • Outdoor Parking
  • Valet Parking
+ More

Rooms

N/A
Hotel Room
View Image

In High demand

Amenities
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  • Television
  •  + More
N/A
Hotel Room

In High demand

Amenities
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  • Television
  •  + More
N/A
Hotel Room
View Image

In High demand

Amenities
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  • Television
  •  + More
N/A
Hotel Room
View Image

In High demand

Amenities
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  • Television
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Excellent
    on Jan 15, 2020
    I checked in on a weekday. I had booked for an ordinary room and when I checked in, I asked for a room that would face the river. To my astonishment, they gave me a FREE upgradation to a Deluxe room. The room was very comfortable. It gave a pleasant view of the river and hill. Room had clean bathroom, electric kettle, refrigerator (extra chargeable), tv, free hi speed wifi etc. They gave us complimentary breakfast, which was delicious. The buffet had so many unlimited dishes for us to choose. There was a garden area on the compound where we can have photoshoots and campfire or a small party. I strongly recommend this resort as all these were on an affordable price. The only con I have felt is that they could have put a floor mat or made it a wooden floor so that we cud resist the chilling cold oozing from the floor. For those who want to enjoy this cold, then this is necessarily not a con.... More
  • hotel_trip
    Noisy room, unapologetic manager.
    on Jan 1, 2020
    Since we had visited this hotel 2 years and had a good experience, thought of giving it another try. There were group check-ins happening, they gave a room 404 to us. As soon as we entered, there was some mechanical sound. Upon enquiring, we were told it is gaming area noise, which should stop by 9 to 10pm, we went out for dinner and slept. Suddenly may be around 3.30am the noise started,upon enquiring they said it is the water boiler, which was just above our room. We asked them to stop as we couldn't sleep, with 2 children with us. They said, they will stop it. Waited for 15 mins, they din turn it off. Again called reception, this time blatantly they said they can't stop it, as everyone will need hot water. We had booked the room through goIbibo, after trying multiple times could connect to support personnel, she patiently listened to my problem and contacted the staff and manager. They had lied to her saying there was no issue. Manager was also in the conference call, we gave him a complete scenario, instead of apologising for the issue caused, his behaviour indicated that since everyone needs hotwater, we have to bare with the irritating and scary noise throughout the night, that was the only available room, tomorrow he will give a good room to us. We told him, we had booked the room for one day, whatever you want to do so it now. He ended the call abruptlu and didn't resolve the issue. Anyways, we checked out of the hotel, after breakfast. I must say, the breakfast was good. After 4 hours of checkout, goIbibo support personnel called us and apologized for the inconvenience caused and offered 50%refund of the booking amount. That was the only good thing for this booking.... More
  • hotel_trip
    Very Excellent and very nice view also very testy food 😊
    on Dec 17, 2019
    Nice location’Excellent food,breakfast was amazing.we enojed two nights stay at Westwood.surely it is a very nice place to stay in Munnar town.All staff are very friendly and feel as our home in the hills.we recommend this place for a memorable stay in munnar.Thanks... More
  • hotel_trip
    Best hotel in munnar
    on Dec 17, 2019
    Westwood has the best view of the river. The dinner and breakfast was very delicious. Good room service, Good sanitation Vell maintained hotel, Well the awesome thing was that it has a playing room which was awesome.... More
  • hotel_trip
    Good stay
    on Dec 16, 2019
    Loving it. Nice hotel It was really excellent stay and food was very tasty and hotel is located near by munnar town and all sightseeing place are near from hotel munnar is a very beautiful place to visit... More
  • Excellent
    285
  • Very Good
    189
  • Good
    53
  • Fair
    28
  • Poor
    42

Overview

Nestled among the majestic mountains and 100 kms from Cochin airport, West Wood Riverside is an enchanting getaway.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.