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Western Valley Resort

1 room, 2 adults
Very Good
4.5/5

Best location with average serviceon Feb 3, 2019

The location of the resort is so beautiful that you will forget about all other issues. It is als...Read All

Bygada Road Yellakhandi Village Nanjanad PO The Nilgiris Avalanche, none, OOTY, TAMIL NADU, India, Pin-643005 , Ooty
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Breakfast in the Room
+ More

TripAdvisor Reviews

  • hotel_trip
    Best location with average service
    on Feb 3, 2019
    The location of the resort is so beautiful that you will forget about all other issues. It is also very well maintained however the service is really not upto the mark. We reached from Bangalore after 7 hours drive to find the reception completely empty with phone kept off by the staff. We waited almost 20 minutes before we could locate a staff and ask for a room. They close the service at 9.30 PM at night which is again a big bummer. Breakfast menu is also very limited. The resort has lots of potential only if they could improve their service. Even after so many shortfalls we really enjoyed our stay only because of the location. All you could see from the resort are mountains and tea gardens. The property itself has a beautifully maintained garden. You would not bother to go to Ooty (which is 15 kms away from the resort) because it provides you with everything that you can wish from Ooty. If the owners or management of the resort is reading this please train your staff to provide better service.... More
  • hotel_trip
    Amazing Stay. Very Highly recommended
    on Dec 27, 2018
    Our family enjoyed the stay at Western Valley resort. We live in London and stayed in numerous hotels in Scotland and Europe but this is the best resort thusfar. Kids really enjoyed the stay as there were plentiful games in the leisure area. In fact they never wanted to get out of the resort as it was so beautiful and relaxing. Staff were very kind and addressed every query of ours in a best way. When we wanted our kids breakfast to be cooked in a specific way it was perfectly done. Willingness to serve is very strong. Thoda Hut was the best choice as the kids used to bunk bed in UK. I was very particular about the cleaniness of the toilet and it was spotless. Well Done Staff !!! Kids are asking to come again to stay in this wonderful resort. Need to plan.... More
  • hotel_trip
    Fanstastic Resort !!!
    on Dec 27, 2018
    We visited the resort from UK, we stayed in the Thoda Hut and it was one of the best resort I have ever stayed . This resort is well placed and there is absolutely no building nearby to block the views. You will get a fanstastic view from every place of the resort, whether it is from your room , garden, restaurant, gym.. anywhere Resort was very clean and very well looked after. Very well maitained landscape, Staff were very friendly. Complimentary breakfast had lots of choices and the taste was brilliant. We ordered our food in the "Fat Ducks" restaurant during our stay, it was perfect everytime. Staff recommended us to look at the sunrise as it was so scenic, I will never forget that view. Very highly recommended. I will never think of staying elsewhere when I visit ooty next. Highly recommend everyone to visit.... More
  • hotel_trip
    A serene romantic place for couples
    on Nov 28, 2018
    Overall 4 out of 5 stars. Our room was with the view and it was just awesome. Location: Just one word - Amazing. Direct view of Avalanche Lake. The resort is in the middle of Tea estates. Resort: It's beautiful. It has all the required amenities. Privacy of guests is well respected. It's well maintained and clean. Reachability: Not so good road to reach the resort, but it's only for less than 500m. Room service: Average. Sometimes quick, sometimes slow.... More
  • hotel_trip
    Nice Location and view but non cooperating staff
    on Nov 20, 2018
    The location is excellent and the resort is good. The views rooms and everything is good. The food was nice but the staff was not friendly and was just there to do his duty. Was very much disappointed with the behavior of the counter staff.... More
  • Excellent
    45
  • Very Good
    15
  • Good
    5
  • Fair
    2
  • Poor
    4

Overview

Offering free breakfast service and free internet facility to the guests, TG Rooms Madikeri is a budget property in Ooty. This property is located at a distance of 15 km from Ooty Mini Bus Stop and 14 km from Ooty Railway Station. Guests at this property are accommodated in air-conditioned rooms. In-room amenities include television, make-up mirror, attached balcony and a clean washroom with hot and cold water.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.