Excellent location., needs improvement
on Dec 1, 2017
The view from this property is BREATHTAKING. Probably that one biggest reason this stands out among the other places that I have stayed in Ooty.
It is recommended to stay here if you wish some real peace in the lap of nature. Valley view on one side and tea gardens on the other. The food is decent and we were served good North Indian food.
Now the not so good part -
1. Far away from the city - it takes 20-30 mins one way.
2. SEVERELY understaffed - very slow service.
3. Breakfast spread - BELOW AVG.
4. Staff although very courteous are missing on duty - no one at the reception many a times.
5. Food needs to be ordered before hand., especially dinner.
Nice ambience but ill managed
on Oct 29, 2017
I had a bitter experience when I discovered that my rooms were sold to other guests in spite of having confirmed booking 6 months back. After altercation the management vacated the rooms (Pine) & Oak) but I really feel bad for those guests who were shifted to other rooms. Anyway the quality of food and the service was good, but the rooms were very small. The only pleasant experience about the resort is the serene environment around and the well managed garden of the resort.
Nice Getaway from the polluted and crowded Ooty town.
on Jul 30, 2017
Its a nice place and well maintained. It has a good restaurant and are developing ayurveda spa, gym etc which they said will be up in a month.
Overall hospitality was good.
Only thing we had difficulty is with the cleanliness of the rooms, had a lot of house flies.
Even after cleaning some remained. Need to be a bit more careful about cleanliness. (house flies, stain on sheets etc).
I will definitely visit again and will recommend to all friends.
Overall a great place for Solitude and relaxation!!
Need to get better staff
on Jun 8, 2017
The location was awesome with good scenic views. Place is almost 15kms from ooty and quite place. Cycles per hour are charged exorbitantly. Food was average..
Rooms and place ambiance were good. Phone extensions didn't work.
on Apr 25, 2017
If you are looking for a relaxing and calm holiday then this the place.
Fantabulous and breathtaking View, clean rooms, extremely courteous and soft spoken staff. While ooty town is fully crowded, this resort which is 15 kms away from ooty boasts of scenic surroundings. You can never get closer than this to the nature.
The only point to be noted is you need to order your food an hour in advance as they take time to prepare.