Not a Good Hotel for Tourist Couple/Family
on Oct 5, 2017
Location : This is located at Chandni Chowk, just opposite Fathepuri Masjid. Huge signboard visible from far across. So wouldn't be difficult to locate it.
Accessibility : It starts at the first floor with steep stairs. No lift from ground floor. And the stairs are steep. No provision for wheelchair. It would be difficult for senior citizens/wheelchairs.
Welcome : Looks good at reception. But the welcome process was bit shocking, when was asked to provide marriage certificate since the ID proof provided for us was having different surnames. Luckily we were keeping the same in anticipation of the antics that might be played, as known from the earlier reviews.
Rooms & Service : Had booked a Premium room from MMT for 2 nights. The rooms that was provided was below par. Bed linen were dirty, paints was peeling off. Overall the rooms was shabby. In fact the hotelier didn't even provide the access keys. Every time we had to open the door while entering have to request hotel staff to open the same with master key. Excuse for the same given was that earlier guest took the access card with him. Yes there were mosquito and files as well in the room
Staff Behavior : Had to carry out luggage from the ground floor all the way to our room. no help from the hotel staff was received. There was severe problem with the electricity connection, light couldn't be turned off. When asked the hotel staff at night they expressed their helplessness on the same and they being very rude in their behavior. Went to the extent of saying that why can't be sleep with lights on in the night. There was even supply with water supply as well. RO broke down in the middle of the night may of the boarders had to buy mineral water.
Having faced with so much of issues with the service, hotelier tried compensating with complementary breakfast in the morning.
Overall : This hotel is by far the best in the location from exterior but the rooms and service had been good then it could be a ideal stay. Alas!! With the service and room quality that we have been through, could only rate it as "Terrible"
on Aug 20, 2017
Hotel is located near fatepuri masjid location is good near to chandni chowk no parking facility but services was not good i had issues in bathroom hotel has lift in it hotel was clear staff was good but services not up to mark food was also not good
on May 30, 2017
This is an average hotel. This hotel provides complementary breakfast also. This hotel is near from chandni chowk. There is restaurent in the hotel. The food qyality is average. Overall this is good for the traveller who should have work in chandni chowk.
good budget hotel
on Apr 25, 2017
we reached at 4pm.. they give rooms for 24 hours.. that is a good thing because our train was at 3pm next day.. breakfast was good.. hotel is on first floor and there r no life to reach there.. and it is on very busy street but satisfy with what i pay.. near to old delhi railway station
Decent Affordable Stay
on Aug 28, 2016
Rooms were pretty average. Staff was friendly but the elevator wasn't working which was an issue. Breakfast timings are odd (9.am-11am). Otherwise overall affordable and decent considering the location.