on Dec 22, 2019
We stayed for 2 days 11.12.19 to 12.12.19. Due to snow fall we trapped in hotel. Location is very far and last on kanyal road. power supply stopped due to snow fall. They stop generator in night to save fuel. No proper arrangements and very poor service.First they provide dirty blanket then on request provide the blanket.
Overall experience is poor compare to other 3 star hotels.
Great views over the Valley
on Oct 15, 2019
We were part of an organised tour so had no choice in Hotel booking. This Hotel is almost 8km from Manali town/Mall, and is very high up on the hillside, via long winding mountain roads. The Hotel is isolated and there is nowhere to visit by foot. A taxi is required everytime you wish to leave the Hotel, or visit the nearest shop. The rooms were of average size, had a damp atmosphere and were cold at times. There is no A/C to use for hot or cold air. There is a TV in the room, fridge and kettle with tea/coffee available. The restaurant is on the top floor (3 or 4 floor), but no lift available, so only those fit and healthy would be able to climb lots of stairs. The views from the top floor are amazing, and the indian food was very good, also breakfast was excellent too. In the morning it was very warm in the restaurant from the sunshine, and you could have breakfast on the balcony. In the evening the restaurant was very cold and we needed to wear coats during dining.
The staff were very friendly and helpful. Wifi was good.
We experienced occasional power cuts due to the weather conditions.
There was a lot of noise from barking dogs for long periods in the middle of the night.
on Jul 30, 2019
The experience was wonderful with an excellent view and very prompt service. We were very happy with the food and the overall ambience of the place. One small glitch was that some lights were not switching off which can be checked. Overall it was a comfortable and relaxing stay at vivaan.
The Vivaan Resort, Manali
on Jul 28, 2019
Had a great time at the resort. The place is so welcoming.The staff is quite good in terms of hospitality. The view from the resort room is amazing. Could not have asked for more.. Would like to visit the place again soon.
on Jul 24, 2019
It was superb experience,well maintain property.specialy viwe from hotel is too good. Hotel staff is cooprative specially Mr bitu he is very sweet and very help full.
Every thing is too good,I will give 100 out if 100.