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Vistana Hotel

1 room, 2 adults
Good
3.5/5

O.K. for one nighton Aug 6, 2017

Stayed for 2 nights-4th to 6th Aigust,2017- along with my minor daughter..The check in was smooth...Read All

No:14/25,Deenadayalan Street,T Nagar, T. Nagar, CHENNAI, TAMIL NADU, India, Pin-600032 , Chennai
Amenities:
  • Parking
  • Internet Access
  • Internet access-wireless
  • Newspaper
  • Room service
+ More

Rooms

Standard A/C - Booking On Request
Hotel Room
View Image

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    O.K. for one night
    on Aug 6, 2017
    Stayed for 2 nights-4th to 6th Aigust,2017- along with my minor daughter..The check in was smooth, The room was having heavy deodorant odour- which can put off a person..Worn out and torn blankets and sheets. The bathroom choked up and not washed with phenyl. The Hotel has peculiar energy saving policy. If the occupant of room stays in - the corridor light will burn in the evening ;otherwise, the light will be off. This is is a major irritant when you open the door in the late evening in darkness.It is difficult to open the room door-the olden style-with key and not the security card. The evening reception staff are friendly and not the morning ones -especially Emmanuel is rude .My BSNL Chandigarh cell could not function for calling the local Uber driver,. Emmanuel-the receptionist refused to aloww me to make a local Chennai local to trace the driver-even when I offered to pay. After much persuasion he permitted. The checkout policy of 24 hours is strict with a maximum of 30 minutes grace allowed by Emmanuel. Except for the central location. I do not find anything good for or the service.The tariff of Rs 1700 or so is on the higher side. If a person can finish off all the work in one day then the Hotel is good.... More
  • hotel_trip
    "Nice and Worth It"
    on Mar 7, 2017
    The hotel was very near to shopping areas.They do not have an attached restaurant.Customer Service was excellent, staffs were very helpful.They also have facilities to arrange cabs if we inform.Overall my stay was very good.... More
  • hotel_trip
    Strategic Location
    on Dec 25, 2016
    Rooms are clean, spacious & comfortable. The staffs are pleasant looking and friendly. Good service given by them. A good place for shopaholic like me.. But not satisfied with wifi, as it can only be connected in certain area, please improvise it. Otherwise, I'm happy with my stay.... More
  • hotel_trip
    first and last day in Chennai
    on Sep 25, 2016
    Pros - staffs are very attentive and quick to respond to requests. rooms are spacious and well stocked with amenities. very close to shopping and restaurants. 3 minute Auto ride to major malls. Cons - WiFi only available at lobby and 5th floor. no reception at 3rd floor. ... More
  • hotel_trip
    Good located hotel with over pricing
    on Aug 15, 2016
    I had stayed here from 12-08-2016 to 15-08-2016. First of all let me put the positive side of the property:1.The location-it is centrally located at T.Nagar just 30 meters away from pondy bazar bus stop sorrounded by lot of resturants right from high class resturants to street food.2.Accessbility-Unline many properties this hotel is easily accessible for elders and disabled persons. There are two lifts and the flooring is great and especially toilets inside the room is accessible . 3.Front office Staff- Always attentive and courteous and check in and checkout is very quick.4.Rooms-Great. with good mattress and pillows and furniture and spacious. 4.TV-Tata DTH connection is provided and good. 5.Uninterrupted power supply 6.Quality of RO water supplied is excellant and it sweeter than the bottled drinks. 7.Room Service-Although it takes little time to respond, the service is very good and you get almost everything you want. OVer all I can give 3.5 out of 5 scale. Area for improvement: 1.Houskeeping-They broken my Royal Challnenge Whisky bottle which i kept out in table and went out for some work. 2.Toiletees: Just two soaps were supplied and unlike few other hotels no moisturisor or cocunut oil or shampoo were kept. 3.The towels are tuned brown but still they are suppliying these. 4.Little bit lagging in room service-I ordered coffee one morining through room service and after 45 minutes when i rang up to room service i learnt know that my order had not been noted and the person who took it left for the day and new person took it again. 5.Toilet house keeping has to be done in proper manner that is phenyl or something has to be poured daily basis which they are not doing.... More
  • Excellent
    7
  • Very Good
    18
  • Good
    12
  • Fair
    3
  • Poor
    0

Overview

Vistana is one of the best budget hotels in Chennai offering a host of services pertaining to the industry. The hotel's environ can awestruck and one surely wishes to visit again and again. Additionally, Chennai is famous for its sandy beaches, parks and historic landmarks. One can still find the deeply instilled culture traditions that is hard to find and conserve. Coming back to Vistana, yes, indeed it render facilities that makes its every visitor happy. Services offered includes front desk, parking, internet access and laundry facilities, to name a few. The rooms are massive and exude good vibes to give a relaxing feel. Amenities included are TV set, attached bathroom, bottled drinking water and many more.

Policies

Check in Check out

Hotel Check-in Time is 24 hours, Check-out Time is 12 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 24 hours and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.