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Vinca West Downs Heritage Resort

1 room, 2 adults
Very Good
4/5

Good small hotel to say in Ootyon Oct 12, 2019

Its small hotel but good one. Right on the Mysore Ooty road with lots of parking space which is a...Read All

No. 100, West Bury Road, Mysore Highway, Mysore Road, OOTY, TAMIL NADU, India, Pin-643001 , Ooty
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Internet access-wireless
+ More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Good small hotel to say in Ooty
    on Oct 12, 2019
    Its small hotel but good one. Right on the Mysore Ooty road with lots of parking space which is an advantage. Rooms are spacious & good however bathroom is bit complex as dry & wet area is not very well seperated. Cherry Cross which is centre of Ooty is around 3kms where you will find lot of resturants & market. Hotel is having inhouse resturant which is good for south indian food but north Indian variety is okay & can be improved. Breakfast is good. People are courtious & ready to help you out quickly which is plus point. Overall a good place to stay.... More
  • hotel_trip
    Had a good time
    on Sep 16, 2019
    Good location, incredible rooms and courteous staff. Do try their Hyderabadi biryani, it's yum! There was ample options including live counters for breakfast. We had a great time and will surely visit again.... More
  • hotel_trip
    Very elegant place & very reasonable price
    on Aug 8, 2019
    Hotel is at the center of Ooty, with Botanical garden Rose garden & few other spots in the near vicinity within 2km to 5km and 3km from market. It was an easy go connectivity. Price is very reasonable, staff was courteous specially the staff serving in the restaurant which is inside the hotel premises. York are the basic rooms which are very spacious for 2 people occupancy with room for minimum of 3-4 for which hotel provides extra mattresses. Overall experience was excellent. ... More
  • hotel_trip
    A quiet place to dine.
    on Jul 16, 2019
    Dined at the restaurant at Vinnca Westdowns in Ooty earlier this month.A nice quiet restaurant with delicious food.Their mutton rogan josh was outstanding.....so was their very innovative bamboo biryani.Service by Mohan was prompt and courteous.Looking forward to visiting the restaurant again.... More
  • hotel_trip
    Not worth for price
    on May 19, 2019
    I have booked the hotel 10 days ago during peak season for 9500 RS. I stayed there for 2 nights. Booking was done via Agoda.com. I stayed in room 301(they have mentioned room type as superior room) from 17 may 2019 to 19 may 2019. Negative points : 1. Below average rooms for the price. 2. Both Night lamps were not working(from 17 to 19 may). 3. During evening the room phone was not working for nearly 3 hours(17 may 2019). 4. Too many mosquitoes were there in the room. If I am giving 9.5k how can I expect this. After I called management, they have provided good night mosquito repellent. 5. WiFi was not working on 19 may. When I called them they told that their server is down. 6. Bathroom had some fowl smell. Don't know from where it was coming. 7. Bathroom floor was vary old fashioned (even my home has better flooring than this one). Needs urgent renovation. 8. There is nothing there apart from the room(no pool,bar, sport activity etc). It's not a resort, it's just simple room. 9. Hotel location is not good. If you want to spend some peacefull holiday then I will not suggest this property at all. No view. All surrounded by commercial buildings. Also it is near main road which is bit noisy. 10. Service was very slow and they forget the things. On 18 may at night I have ordered simple mineral water. They had not provided. The used coffee cup which we have kept outside the room(two chairs and one glass table is kept in front of every room), it was not cleared till next morning. 11. While online booking they have shown that bath tub will be there. But in 301 room no such thing was there. 12. Only single window was there in room without any view(useless). 13. There was problem with shower. Either it was giving extreme hot or extreme cold water. Adjustment for making it lukewarm was not possible for me. Plus points : 1. Hotel staff was well behaved and cooperative. This was the only favouring point. But it is expected if you are giving 9.5 k par day. 2. Food was ok. I think it was fresh as for every order they were telling that it will take 25-30 min for preparing the item. 3. Many things are nearby(railway station, market, garden). My review is for the service which I am getting for 9.5k and for the deluxe rooms(superior rooms). I think it is very much overpriced. The price should be around 3.5k. Even if somebody wants to stay here I will suggest that don't go for superior rooms/deluxe. And also avoid room number 301 at any cost. Sorry for my bad English. Hope this review will help someone for selection of the property for vacation. ... More
  • Excellent
    26
  • Very Good
    21
  • Good
    3
  • Fair
    2
  • Poor
    7

Overview

Situated approximately 3 km away from the famous Government Botanical Garden,Vinca West Downs Heritage Resort is a value for money accommodation in Ooty, offering free breakfast and internet access service to its patrons. Ooty Railway Station is the nearest travel hub to the property, located 3 km away. A total of 27 well-kept and spacious rooms are available for accommodation. Some of the in-room amenities offered are TV, room heater, bottled drinking water, coffee and tea maker, welcome amenities, desk, separate seating area and attached bathroom facility. Tour/travel assistance including chargeable airport transfers, front desk facility, room service and laundry service are some of the facilities and services offered at Vinca West Downs Heritage Resort. Few of the facilities provided are restaurant, coffee shop, bar, banquet hall, garden and secured parking space. Places of interest include Ooty Lake & Boat House (3 km), Benchmark Tea Factory (6 km) and Doddabetta Peak (10 km). This resort in Ooty is reachable via travel hubs such as Ooty Main Bus Stand (3 km) and Coimbatore International Airport (97 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.