Excellent service at affordable price
on Dec 22, 2017
I booked this hotel from GoIbibo after checking the reviews and I was not at all disappointed. They do allow early check in but the rooms were full when we reached so the receptionist asked us to finish the breakfast by the time our rooms were getting ready. We had delicious breakfast I must say; the ghee roast won our hearts. The rooms were tidy and the bed was spacious enough for 3 people. Service was prompt and the staff is friendly. They arranged site seeing facilities for us and gave good discount as well. The best part is we got both rooms booked at a very reasonable price. I would definitely recommend anyone travelling to Ooty to choose this hotel.
on Dec 17, 2017
I stayed for one night in the hotel.. there was no hot water available and biggest minus would be the car parking..
Other than this the other things were all okay for a night stay or two.
Had to call multiple times to reception for getting things done.
Suitable for quick stay
on Sep 28, 2017
This hotel was good enough for a quick stay. The location was nearer (10 minutes walk) to the main centre and damn close (3 minutes walk) to botanical gardens. The room is equipped with the standard amenities and furniture, though the furniture was outdated and worn off. The staff were polite and quick to address the guests. However, the service quality has been sporadic. They provided the extra blankets and pillows within no time, but they took a very long time to address the 'hot water' issue. We stayed for 2 nights 3 days but they did not proactively provide room service. And unfortunately, we had very bad guests (all bachelors) residing on our top floor who always made unbearable noises both the days from evening to night, no matter how many times we complained to the hotel staff. I wished there was a special wing or able staff in the hotel to control such unruly guests instantly.
This hotel has a restaurant on the ground floor but the prices are in the sky. They say, 12% GST for fine dining and 18% GST for room dining, which is ridiculously offensive on top of the huge prices they incur already. It's quite common to see high price tags on tourist locations but for a highly accessible place like Ooty, why would they slap imbecile prices on their own Guests? No wonder most of the times, the restaurant was vacant.
PS: When you think it's your opportunity to look down upon the guest's hard earned money, apparently we expect the service to be on par with the prices slapped on us.
Nice stay and good food
on Sep 26, 2017
We stayed there for a night; It was a good stay for us as we got the rooms at the last moment and location of this hotel is excellent with great South Indian food in their restaurant. Problem is that door between 2 rooms as we could hear the noise from the other room during night which was disturbing. Rest services and amenities are excellent.
on Sep 21, 2017
I booked 3 prepaid deluxe rooms with MMT.
Smooth checkin..Provided us early checkin at 10 am..Perfect sized rooms with comfortable bed, almirah, extra blanket, coffee table with 2 chairs and clean bathrooms with spotless fittings and 24hr hot water.
Room service is quick, food is decent and prices are as any other mid-range restaurant in Ooty.
Hotel is 500m walk from the main market or catch a 50rs auto outside the hotel.
All their staff is polite and helpful.
Rooms were properly cleaned with fresh towels next day.
Only thing which could be added is memory foam pillows to complement the spring mattress.