Horrible nightmarish stay at this hotel.
on Dec 25, 2017
I booked this hotel on 21st December on Booking.com.
Booked for 23rd Dec to 25th Dec. (2 adult + 2 Children/ 10yr & 8 yrs) for total amount of Rs. 15,303/- (2 days) whereas actually this hotel not provide any facility to justify this rate.
Hence hotel informed that They will not provide extra mattress hence carried portable mattress)
we reached this hotel at 2.30pm on 23rd Dec. and found that the Renovation work is still underway. Can smell the paint and see dust all around.
Room filled with Dust.
The morning breakfast which is included in the room rent is actually making guest a realization that they made the biggest mistake of life by choosing this hotel for stay.
Room does not have 24hr hot water. Fine...but in the morning as promised between 7am to 10am still no hot water...after wasting numerous buckets of water somewhat got lukewarm water which by the time collecting in bucket getting cold.
Dinner and Lunch which is not included in the package is whopping Rs. 500/head.
And the taste and quality is as average as any roadside hotel.
After inquiring with other guest we found that other guys paid very very less...whereas the hotel charged me insane amount.
Overall the worst experience and wont recommend this hotel to anyone.
Budget friendly hotel
on Jul 10, 2017
The hotel is average and budget friendly. Rooms are small if family of 4 . There are 4 room on ground floor with open space, so if you are going with big family it can act as your private space where you can have all your meals. Quite close to market just 2 mins walking distance. Big parking space and small garden for kids. The meals is good too, they make special arrangements for only family for meal.
on Mar 10, 2017
One advantage abt this hotel s its proximity to the market. Rooms are average. Ample car parking. Room service not so good though. however washrooms arent so clean. Ok for one or two day stay for a family.
Average Hotel but good location near market
on Feb 27, 2017
Booked Room 104. Average Hotel. Good Location. Walking distance to Market. Ample Parking. Food Average. Good Balcony View. Affordable rates. Good staff. Room neat and clean. Food Taste and Quality Average.
on Mar 28, 2016
Me & my family stayed here from 24th March to 26th March 2016 which was long weekend. Mostly all the hotels in Mahabaleshwar were full when I checked on 23rd evening. Having stayed in Vimal Gardens 6 years ago we did not have good memories but still called them and got an room for 4 as we had not option left. We decided to spend our long weekend in Mahabaleshwar in Vimal Garden. Check-in is @ 10 AM and we reached @ 11:30 yet the rooms were not ready and had to wait for 30 mins. Hotel is still the same with just the painting done, rest does not impress. There is restaurant started by the management and we had our breakfast included in the package, which is not upto the mark. We had to skip our breakfast the second day and got the same from the market. Bed linen needs massive improvement and cleanliness needs to be maintained. Checkout was told to be done @ 10:30 max.
This hotel has such an lovely property which needs to be maintained and I'm sure it will do well, hope the management is listening.