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Villa Theresa

1 room, 2 adults
Good
3.5/5

Pathetic serviceon Jun 28, 2017

why one searches for a good hotel to stay. the main purpose is comfort and service. if u don't ge...Read All

Beach Street, Umta Vaddo,, Calangute, Calangute, GOA, GOA, India, Pin-403516 , Goa
Amenities:
  • Restaurant
  • Kids Pool
  • Swimming pool
  • 24-Hour Security
  • Room service
+ More

Rooms

A/C Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Pathetic service
    on Jun 28, 2017
    why one searches for a good hotel to stay. the main purpose is comfort and service. if u don't get these two basic things then rest is just meaning less. the moment you get into this hotel u are greeted with a set of rules. the basic facilities they provide may not count upto 10, but there are posters with 24 rules pasted on room wall and in bathroom . there are two many points to avoid this hotel: 1. any darn hotel you go, you get two classes and a jar/jug/bottle of water on the table. Not here. when i called and asked for water they said they will deliver mineral water to room. if you want normal water then go out of ur room and collect a 5 ltr jar kept near the stairs. they cant deliver it to your room. 2. no proper restaurant to sit at eat. there are few generic table kept at the entrance of the hotel ( without a single chair) that they pass as a restaurant. on order they can provide the food in room. the breakfast menu is limited to few bread preparations and cereals. 3. pool is dirty with leaves on it. u feel irritation in eye , may be due to excess of chlorine or some other chemical in the water. 4. there are too many plants in a small courtyard. and hence there are mosquitoes. the staff knows about it but you will not find any type of mosquito repellent in the room. 5. service is overall pathetic 6. the rooms are like vaults. you will have no mobile network inside your room ( mine was room no 5). so to make calls you have to go out everytime coz if you open the balcony door, mosquitoes will rush in. so inside the room you will have no internet, calls, totally cut out from the world good points: 1. room is not large but furniture are good 2. the changed linen atleast overall: you can find better hotels in this price range in calangute. if service and comfort are mandatory for you. dont come here.... More
  • hotel_trip
    Worst so far in Goa
    on Dec 30, 2016
    First, it has happened twice with the bookings I have done with booking.com. That you see something but get something else. Only reason I booked this place was that we wanted a pet friendly hotel. However For some reasons we didn't get the pet along with us. I paid INR 18000/-for 3 nights, considering the booking was done Atleast 20 days in advance it is surely not a cheap nor reasonable deal. Pros: walking distance from the calangut beach Cons: Check in: was slow. No lifts: We were given a room on 3rd floor that we had to change as hubby had a leg sprain, couldn't climb up to the floor. Changed and got a room on ground floor. The room was extremely small and filled with thousands of flies and mosquitoes (I wonder where we'd have kept the dog in case it had accompanied us). Again we checked if we could change to a better room, the answer was that all rooms are alike and occupied! We had to use 2 goodnight advanced and burn one full booklet of mosquito repellent cards in order to be able to survive in the room. No wifi in the rooms, only weak signals available in the reception and nearby sit out areas. According to the management the wifi is provided by Govt, hence such a setup. In the travel sites however you don't get to know this catch. Also the hotel has to be responsible for all the amenities they sell. A dirty small pool. No complementary breakfast, even with shoddy facilities and RS 6000 per night! No restaurants: the hotel doesn't have one. No 24 hrs front desk No exhaust fan in the toilets No hot water PS: the locality is full of small and perhaps cheap accommodations, so you find groups of single men who tend to misbehave. Strictly avoidable by families.... More
  • hotel_trip
    Very bad experience
    on Dec 27, 2016
    Room was not clean, when i complained about the response was even shocking.. seems it is common no body complains, i saw cockroach and small flies in the room.Management dont know how to treat the customers.... More
  • hotel_trip
    Very Bad with no facilities
    on Aug 25, 2016
    this is terrible place on good location. We felt cheated because there was no free breakfast and wifi only works on reception. Very small swimming pool and terrible staff. We stayed there 3 night and we only go to hotel to sleep :)... More
  • hotel_trip
    Average
    on Feb 6, 2016
    We spent 5 nights here and quite honestly it was 4 nights too many. On arriving we thought the reception area was a bit run down, the bedroom was very dingy, the doors to the balcony have small windows but don't let much light in. The furniture is very heavy and dark--- I know people on review pages have been praising the carved beds but for me they are just dust gatherers. The bathroom is basic with a shower that we never got hot water from and the basin was barely a trickle. You are provided with an adequate fridge and a flat screen TVs which we did manage to get the bbc news channel. The bed linen appeared to be clean however we had a lot of mosquitos in the room despite our best efforts at keeping them out, unfortunately I'm one of those people they love to bite so I had a pretty itchy time, the outside area is very densley covered in big trees and plants which the staff water every day-- I think this helps the mozzies to survive, infact we couldn't use the balcony due to the plants being so close, having said that the garden is a cool place to sit. Now we choose this hotel because it said wifi was free in public areas--- in the time we were there we hardly ever got it, which was annoying as the shacks on the beach never seem to have a problem. If you have breakfast here be prepared for a wait, they don't cook it on the premises but send out for it!!! All in all it wasn't the best hotel we've stayed in while travelling for 3 months around India , I think you could do better elsewhere for the price.... More
  • Excellent
    29
  • Very Good
    24
  • Good
    11
  • Fair
    9
  • Poor
    7

Overview

Postcard perfect, this 2 Star hotel near Calangute Beach is an Orange coloured building with two floors, housing 15 A/C rooms with balconies. Guests are offered room service that can be availed from 8 a.m. to 11 p.m., and can also relish on a scrumptious fare at the lively in-house restaurant. It serves English and Continental fare, and is also complemented with live music performance. A watering hole is also maintained, serving the best of local brews, and a space to chill-out.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.