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Victory Hotel

1 room, 2 adults
Good
3.5/5

Pathetic waiters in a big hotelon Jul 1, 2018

We were bunch of friend who wanted to have dinner at this hotel before catching our bus. We spoke...Read All

Victory Tunnel, Circular Road, SHIMLA, HIMACHAL PRADESH, India, Pin-171001 , Shimla
Amenities:
  • Restaurant
  • Travel counter
  • Cable/satellite TV
  • Attached Bathroom
  • Kitchenette
+ More

Rooms

Super Deluxe Room
Hotel Room
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Standard Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Pathetic waiters in a big hotel
    on Jul 1, 2018
    We were bunch of friend who wanted to have dinner at this hotel before catching our bus. We spoke to the manager clearly and he was happy to host us but somehow the waiter was behaving rudely with us, served us dinner in a cold manner. At the end when we had finished our dinner, he lied to us saying that our bus will leave and we should go immediately before 40 minutes of the scheduled time. I do not understand what problem he had with us. Hotel management should look into this.... More
  • hotel_trip
    Worst service fake promise and advance payment by mr kaka
    on Mar 8, 2018
    Don't even think of staying there, it's worst in service they ll make you wait for a long and after room allotment the service is worst. Beware if person named kaka he ll make fake promise to sell you package and take advance part payment and will not receive even phone once payment is taken. Don't even think for victory or paradise group hotels.... More
  • hotel_trip
    Awefull stay in this hotel
    on Dec 21, 2017
    This hotel is not only overpriced but also at the same time lack amenities expected at such high rate. You make people wait outside and dont even let people enter the hotel if they by chance reach before checkin time. May I ask you one thing being in a hotel industry you must be aware of an early checkin rule right which can be availed by paying up some extra amount. Even if i consider that you dont had adequate rooms you dont have the necessary courtesy to ask people to wait inside. What else to say not only were your rooms small but filled with spider webs and feels like coming to a dahramshala not a hotel . Guys don't stay in this hotel. This hotel staff made my shimla trip worst... More
  • hotel_trip
    Very nice hotel
    on Sep 5, 2017
    It is a very nice hotel in Shimla.It is nearby the main shopping market for the tourist,The mall road.rooms r very spacious.There r family rooms also available with double bed and 2 kids bed.Rooms r wooden flooring which is great for too much cold.Rooms r neat and clean.Overall a nice and budget hotel.... More
  • hotel_trip
    Unprofessional Management and Staff
    on Jul 21, 2017
    1) Hotel has short way to reach Mall road but this way to Mall road is too steep that it becomes extremely difficult to reach Mall road and almost impossible for old aged and children to walk through this road and hotel is far from lift service area, 2) Hotel Management who is doing the booking are over smart and thinks customer to be fool once they receive payment they do not pay attention to customers complaints and do not keep their wordings. They are totally unprofessional having so attitude. Earlier my plan was two stay for 2 days but when I discussed with them after 2 days to extend my booking for 3rd day they deal in very unprofessional way as this was the peak season time of June and even told me to leave the room at once. They need to be professional and focus on their way of speaking. 3) Rooms are not spacious and small in size and also hotel tariff is high as per the facilities provided.... More
  • Excellent
    42
  • Very Good
    17
  • Good
    19
  • Fair
    8
  • Poor
    28

Overview

Hotel Victory is centrally situated in the 'Queen of Hills' Shimla. The hotel has a multi-cuisine restaurant which serves Indian, Continental and Chinese cuisines. The rooms are well equipped with amenities that include cable TV, telephone, comfortable bed and safe deposit locker. Each room has an attached bathroom with hot and cold water facility.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.