Worst Hotel With Worst Staff Ever
on Nov 20, 2017
I booked the hotel through Paytm which was booked through Cleartrip & i booked a Deluxe Non AC Room for 2 nights form 12am - 12 am. I arrived the hotel at 6 am in the morning as my flight was delayed, the staff at the desk told me that sir your check in time is 12pm in afternoon, after explaining him the difference b/w am & pm I agreed that my check in time is 12 am(midnight) so he asked me to wait for 5 min so that till then room is ready. After 10 min he came & asked me to go to Room 103 which was terrible, not clean, small, dirty etc. but I thought this is my luck & I stayed there.
Next night when i was passing by the reception I got to know that all the room on 1st floor our Standard Non AC & Deluxe Non AC Rooms are on 2nd floor, I asked him to explain me why he did this to me & I demanded a refund, the guy at desk on night duty said we will give you refund at the tome of checkout.
Next day at the time of checkout the guy at desk changed called himself the main manager etc. of Hotel & claimed to be working there for 5 years said me no refund will be provided. I said but that's wrong as he cheated me & didn't gave me Deluxe Room as provided but he argued with me & said the room which he gave to me on 1st floor(103) is also Deluxe Non AC & argues that there are no Standard Non Ac Room in his hotel(which is completely wrong as his tariff card at hotel also has Standard Non AC Room Specified). Also I compared both the room on 1st & 2nd floor & they where different in many aspects. I also said the guys at desk that I'll complain at Paytm but he said that do whatever you want you wont get refund.
When I complained at Paytm about the matter, they talked to some Mr. Anaksh at hotel he said he provided me Deluxe Non AC Room only & he also falsely claimed that he provided me 2 times airport drop instead of 1 as mentioned(But it is completely a lie, I requested him for the 2nd time but my request was denied).
So my humble request to everybody is please don't book the hotel & all you guys at the hotel, dont worry I will go to Consumer Court to have justice
The Budget Hotel
on Oct 25, 2017
Stayed in the hotel from 20th Oct-23rd October 2017 with Family.We booked two rooms on 2nd floor. Its a two story hotel. If you are travelling with aging parents, It does not have lifts. It does not have telephone extension in the individual rooms. Although, there is one extension on each floor ,in the corridor. The drinking water dispenser is at the first floor. You need to help yourself to get water(no cold water, only normal and hot water). They do not have 24*7 electrician and plumber support. I had change my room twice because of faulty A.C and water leakage.
They do provide free breakfast but we get same menu for 4 days( 2 idli,1 vada, 1 scoop of pongal, sambhar pouch and coconut chatni). No Almirah in the room for clothes. There are just one hanger with four hinges and 3*1 feet long dressing table. towel and soap is provided. We were served with welcome drinks.
All the above issues may seems trivial if you are travelling alone or with friends.But with family, all these things matter a lot. The manager told me they are revamping infra and facilities.
on Oct 6, 2017
lots of bedmarks in the room we take room for stay but i take room for catching bed marks (mutai poochi) and staffs are not having manners to knock door and wait after knocking suddenly open the door totally the hotel is waste my total night spoiled with bed marks
Only for one night!
on Sep 10, 2017
Excellent hotel if you short of money)! Only 4 km away from Chennai Airport
Free pickup from the airport, and the manager was so kind gave me free car to airport!
WIFI is not working.
Two minutes to the left, local food restaurant,
Take a look at the pics)
"GREAT 2 NIGHT STAY"
on Jun 24, 2017
The Satish at the front desk who took care of me both check in and check out was very friendly and kind. Thank you! I would love to go back again. Very neat n clean hotel. Food are good. Wifi is very fast