Booking cancellation without notice
on Nov 6, 2019
The hotel cancelled the booking stating rains however the resort right next to them were open and operational. We even crossed this resort on the day we were supposed to stay and everything was clear without a drop of water anywhere in sight.
The best was the resort themselves never called us to cancel, its when we called to reconfirm the person on the phone said thats its raining and do not come
Excellent place and food
on Oct 9, 2019
This place is really awesome.
I went with my family, the location is fantastic and the chef made delicious food for dinner and breakfast. There is a small water falls nearby. The resort in middle of the tea estates
Must experience stay in kothagiri
on Sep 29, 2019
I was a little sceptical reading the reviews regarding the approach road to the resort, but they have cleared that issue and it can be easily accessed even in hatchback cars too. Its a very small property having 4 rooms, two luxury rooms ground and two wooden rooms on the first floor. I must say, stay in wooden rooms with a splendid view, great hospitality, home like food was a wonderful experience. We stayed only for one night that is not recommended because you won't feel like leaving the place once you are in there... Strongly recommended..
They are not interested!
on Sep 9, 2019
Hi, My review is based on the booking cancellation as i haven't stayed in this place.
V had booked this place for one night stay during the month of August. Two days before the travel v called the resort manager to re-confirm the booking.His response was shocking.
He told us to cancel the booking as there are heavy rains and it s not possible to run the resort and give any service . Firstly they should have called us & informed us to change the date or cancel, but instead when we called to re-confirm he told us not to come. When we asked for refund he said that's not his problem!!.
We had booked other resorts in the same area for day 2/3/4 and 5. We went ahead with out travel and stayed at other resorts in the same are , very close to this place and had no problem at all, instead had a fantastic holiday.There was moderate rain and the weather was fantastic. We tried calling him and wanted to ask he was discouraging the customers?, but he never answered our calls.
Totally unprofessional service from the resort manager!.
Good resort with good staffs
on Apr 21, 2019
It is little difficult to locate the property, the manager karthick will stand in the location to pick u . Once you reach the property you will forget about all . The view from the resort is wow, the wooden rooms with decoration is awesome , 100% homely food , service is perfect. What I need more than this. Enjoyed the trip overall. The manager will drive your car if u feel difficult on resort road . He helped me out in that also. Good resort good manager good staffs.