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Utsav Deluxe Hotel

1 room, 2 adults
Good
3.5/5

Average hotelon Mar 28, 2017

Food was average. Price is okay for food. Worst experience for Internet connection. Before book...Read All

692/693 Chaphalkar Centre, Off Pune Satara Road, Behind City Pride Multiplex., none, PUNE, MAHARASHTRA, India, Pin-411037 , Pune
Amenities:
  • Parking
  • Breakfast Services
  • Restaurant
  • Room service
  • Business center
+ More

TripAdvisor Reviews

  • hotel_trip
    Average hotel
    on Mar 28, 2017
    Food was average. Price is okay for food. Worst experience for Internet connection. Before booking, I clearly stated that I will need internet connection for my work. They assured that they will provide same and in fact it was complementary, first day it worked well. Second day, internet was not working, they removed LAN wire from wifi. When I complained they said, technical staff has left for the day and nothing can be done. When I said that they will have to compensate in stay amount as they are unable to provide which I clearly asked before booking stay, within 10 minute, they restored internet connection.... More
  • hotel_trip
    business and family hotel
    on Dec 16, 2016
    Hotel utsva deluxe is a business hotel,centrally located in the heart of Pune ,with good category rooms,good hospitality,excellent service,quality food very much suitable for family and business class with ample parking and conference rooms... More
  • hotel_trip
    excellent location hotel
    on Nov 28, 2016
    This utsav deluxe hotel is situated next to city pride multiplex market yard rd pune.The rate are comparatively reasonable Rs.3000/- for standard double room considering good location including buffe breakfast.Room is clean and offer good service... More
  • hotel_trip
    Nice Hotel
    on Sep 14, 2016
    This hotel is in city just opposite to The Pride multiplex. Very near to Bharati Vidyapeeth medical college. Nice staff, prompt service, clean room and bathroom. You will get fast internet. Food is good. Room service is very good. Very nice hotel in that area if you have any work in Katraj or Bharati Vidyapeeth. I took 35 min to reach airport in the morning Overall nice hotel to stay ... More
  • hotel_trip
    Ordinary hotel, with zero hospitality !
    on Jul 8, 2016
    If you have stayed in big properties u might not like the hotel at all. The hotel is located on the main road, rooms are small, and bathrooms smaller. They do not provide comforter blanket, but a very thin quilt. Bathrooms have the buckets and mug, bathrooms are extremely small & not well maintained. The area where this hotel is located is a residential area, having only 1-2 hotels. I had to stay here since i had work in this area. Coming to food, the breakfast menu is limited to 2-3 items, which were not at all tasty, nor was the breakfast displayed well. The waiters in the breakfast area hardly greet u or willing to serve. You only get 1ltr of water bottle per day in room, need more, then buy for yourself. I requested the hotel to arrange a full day taxi for me, they said might take more than hour and there are chances we might not be able to arrange one for u. Which was not much appreciated by me, since i am ready to pay but not getting any service. Overall a 3.5 on 10 for food, 3 on 10 for cleanliness.... More
  • Excellent
    5
  • Very Good
    10
  • Good
    12
  • Fair
    5
  • Poor
    2

Overview

Utsav Deluxe Hotel is located approximately at 12 km away from Aga Khan Palace and 17 km away from the Pune Airport. This hotel in Pune offers free breakfast service. There are 48 comfortable and spacious rooms spread across 5 floors and has amenities like bottled drinking water, tea/coffee maker, wake-up calls on request and air-conditioner. It has an attached bathroom with 24-hot and cold running water.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.