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Urvashi Residency

1 room, 2 adults
Good
3.5/5

Fabulous Stayon Nov 6, 2019

Great location, really pleasant and clean rooms. The staff was very polite and generous, very hel...Read All

No 32 Raja Bhathar Street Pondi Bazar T Nagar Pondy BazaarT Nagar Chennai Tamil Nadu , Chennai
Amenities:
  • Valet Parking
  • Breakfast in the Room
  • Restaurant
  • Free Parking
  • Air Conditioning
+ More

Rooms

Executive Room
Hotel Room
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Amenities
  • Telephone
  • Shower
  • Minibar
  • Towels
  •  + More
Elite Room
Hotel Room
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Amenities
  • Telephone
  • Shower
  • Minibar
  • Towels
  •  + More
Standard Double Room
Hotel Room
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Amenities
  • Telephone
  • Shower
  • Minibar
  • Towels
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Fabulous Stay
    on Nov 6, 2019
    Great location, really pleasant and clean rooms. The staff was very polite and generous, very helpful and accommodating. This is the first time I booked a Urvashi Residency and as the name suggests, it was really a fabulous stay. Thanks for such a wonderful experience!... More
  • hotel_trip
    Nice Hotel
    on Oct 25, 2019
    Nice hotel, Good hospitality, good atmosphere, good amenities, the staff was very friendly and polite the room was the clean, neat and clean toilet, overall satisfaction in your facilities, rooms, and staffs.... More
  • hotel_trip
    Bad Customer Service
    on Oct 22, 2019
    I stayed at Uravshi on Oct 11, 2019. When I checked in at 5 am, the front desk staff was not friendly. We had to request an extra towel and I felt the staff discriminated against me for not being a North Indian. I went to have breakfast at 7.20 am, was told that breakfast is only ready at 7.30 am. I asked to inform me when the coffee or tea was ready and waited in the area serving breakfast. I was told the hotel had been up and running for two years, but trunk cables were exposed beside my table. At 7.40 am, I went to the coffee and tea airports, and there coffee and tea were already there since I arrived at 7.20 am. The dishes came out slowly and i asked for hot water. The staff took the kettle and placed it on the floor and boiled the water. after that he placed the glass on the floor and poured the hot water. he took a jug of cold water and mixed with the hot water as teh glass was on teh floor and staff and customers were walking around and dust were being kicked about. he takes the glass and brings to me and leaves it on my table without a word. My main observation was - the staff was not trained on hygiene as some were in slippers and looked liked that had just woken up. Boiling water on the floor and pouring the water in a glass on the floor. The area looked like being renovated. My last observation - The staff smiled and conversed with people of North Indian outlook. They were friendly to them. Throughout my stay at the breakfast, none of the staff spoke to me, as the manager was eating in the small enclosed bar area. I checked out immediately and went to another Hotel.... More
  • hotel_trip
    Good hotel and needs improvement
    on Sep 14, 2019
    I saw this hotel during my last visit to Chennai. So I booked via booking.com website to stay for 1 night. During check in hotel reception staff said 24 hours checkin and checkout is not applicable for the guests booked via online. Then I said, I respect the hotel policies and requested to extend the check out as I am going to stay for first time. First, they did not agree and after sometime they gave extension for 2 hours to check out. They can mention 24 hours check-in the online websites. After checked in to the room, rooms were clean but house keeping people did not keep hand towel in the bathroom. Breakfast was ok. Only advantage of staying in the hotel is the location.... More
  • hotel_trip
    A horrifying experience!
    on Aug 29, 2019
    Urvashi Residency does not look the same as what you see on the websites. My colleague and I had a nightmare as we booked this hotel based on the review and the pictures we saw on the net. When we reached the hotel, we realized that the hotel had no wifi and the telephone lines were not working. Furthermore, the rooms were not clean and the toilets appeared to be stinking. Poor customer service. There was only one person at the reception area and he was running helter-skelter to attend to different customers' queries. A little later our taxi driver told us that this hotel is not perfect for those who do not use the bar services and late-night drinking. Those who stay in this hotel are heavy boozers that make the toilet very smelly. There is no ventilation to the rooms and exhaust fans in the toilet. My colleague's room key did not work and it took 45 minutes to resolve this problem. They could not give us an alternative room. We had to buy our own room freshener from the supermarket and since we had already paid for our stay prior to our arrival we compromised our stay for 2 nights. The morning breakfast lacks spread and hygene. We observed staff using their bare hands to lay the food that was irritating. We decided not to have our breafast there and stepped out of the hotel to a nearby restaurant. I would not recommend this hotel to anyone, especially to business travellers or people with family.... More
  • Excellent
    7
  • Very Good
    5
  • Good
    4
  • Fair
    1
  • Poor
    5

Overview

Located at Pondi Bazar, T Nagar, Urvashi Residence is a sophisticated accommodation with heart-warming ambiance that makes for an excellent stay in Chennai. The Chennai International Airport is located at 13kms from the hotel while the Chennai Central Railway Station is located only 7kms away. This 3Star hotel offers top-notch services and amenities to make the stay of its guests as pleasant as possible and features an in-house bar that has an excellent ambiance, lip smacking food and drinks, and is an ideal space to spend time with friends and family. There are three categories of rooms namely Elite, Executive, and Standard, available at the Urvashi Residency that guests can avail. The rooms are well-furnished to keep the guests relaxed during the stay. In-room amenities include a TV, settee, writing desk, and other electronic essentials. The hotel has a front desk that takes care of all the demands of the guests. There are a number of tourist attractions that one can visit during their stay in Chennai. The places that guests can visit include the Fort St George, Government Museum, Dr MGR Memorial, and Arignar Anna Zoological Park. There are several shopping centres also located in the vicinity of this hotel such as the Spencer Plaza, Smart City, and Shopping Web.

Policies

Check in Check out

Hotel Check-in Time is 12 AM, Check-out Time is 12 AM.

Policies
  1. IF GUEST CANCELLED WITHIN 72 HRS FIRST NIGHT CHARGES WILL BE APPLICABLE|
Booking Policies
  1. The standard check-in time is 12 AM and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.