Terrible experience don't waste your time and money
on Dec 26, 2017
Poor Management, Unhygienic bathroom and bath accessories . reusing bisleri bottle to store water at room. spoiled food get served Restaurant is unclean .Better not to visit this hotel . per couple they are charging more than 5000/- however no facility is available
A very ridiculously uncomfortable experience
on Dec 26, 2017
Stayed here for 1 night with my wife and kid.
Food- less than average
Rooms - Poor condition . Smelly,unclean.And I am talking about super delux rooms . This is thier highest category. Rooms will not be provided witj towels. I had to ask for it. The towel condition was pathetic.
Pool- Dirty. No proper cleaning.
Hygiene - Very Bad. Glassss, dishes, floor, chair, table..everything was not clean.
Management - Super Pathetic. It was just not us who found many issues with this hotel but there were lot of other guests who were complaining about other stuff. No one was happy there. Some guests even took youtube videos to capture the fights guests had there with management.
Please avoid booking this hotel until you absolutely have no choice
Please avoid this hotel and choose other good property.
Please do not book hotel unless you absolutely have no choice
Do not book via agoda.com. Agoda.com did not communicatie well. I tried calling thier indian number but it did not work. The hotel was saying that they did not receive any confirmation of my booking via agoda.com. But still they risked it and asked me to stay at the hotel only in the basis of voucher I got on email. You cannot reach agoda.com if something goes wrong with your booking.
Ok resort.. limited aminities
on Dec 21, 2017
This place is good and worth only if you a great a deal of 2500 to 3500 Rs... Nothing more.. the best part is It's has its own waterpark.. food was ok. Good value for money.. rooms are good.. staff is ok ok.
Stay was good but restaurant need to improve.
on Oct 27, 2017
I have visited with my family on 30 Sept ,overall stay was good,Water park is need improvement ,but the most Disappointing Is restaurant Very limited option For veg menu.And Service on table is irritating,over all very good in budget and advantage is water park which to enjoy with family.
Visit to United 21 Lonavala
on Oct 20, 2017
Enjoyed the stay
Good service and food was excellent.
Ms Vaisala took special care during our visit till check out.
Would like visit again recommend friend also.
The hotel is situated near 1/2 km near Kumar resort.