good location in panjim
on Dec 4, 2017
i stay here with my family last year, good hotel but no food faclity that time i dont know current situation there, rooms are good and clean, staff is also cooprative, mahalasmi tembar just opposite the hotel, church squre is walking distance we like it location
Food service should improve
on Nov 4, 2017
There should be some food facility available in the hotel. The rooms are good. Early check in provision should be made available. The rooms are good and the location of the hotel is good. Good hotel but food is a concern.
Not worth your money.
on Oct 20, 2017
We booked a 4-night stay at this hotel as there was no availability anywhere else in central Panjim for our dates. We made the booking through booking.com and were told the total price, and that there would be a 12% GST added to the bill. Upon checking in, the hotel wanted to charge us 18% with the half-baked argument that booking.com did not have the correct information on GST. We argued that it was the hotel's responsibility to sort it out with Booking.com and they should honour our booking terms (that we had in writing) but they refused to let us check in, unless we paid the higher GST rate.
The room itself had a few issues: loud AC unit with its front panel constantly falling off, the set top box showed literally hundreds of channels, but only a handful worked and none of them were in English. While their claim to have cable TV was strictly true, unless we planned on watching a few local home shopping channels, it was pretty much useless. The balcony was essentially useless as the wastewater from the AC kept dripping on it and flooded the whole thing.
Breakfast was okay although staff kept forgetting our orders and had to remind them on several occasions, resulting us never eating together or eating cold eggs while waiting for our toast.
Overall it was a disappointing experience and we would never stay at Treebo again, nor recommend it to anyone.
First and Last Visit....pathetic customer service
on Oct 10, 2017
This is my third Visit to Goa and last Visit to Treebo and I had to book this hotel bcoz of the availability....
Pathetic customer service......Staaf are the kings and customers are slaves. Every time we had to beg them if we need any assistance......
My wife had hospitalised in Goa and when she shifted to Hotel room,,,,,reception guys did not allow my doctor to the rooom bcoz of some foolish policy....lift was not working and she had to went down on stairs in the illness condition...
Breakfast very few items....not value for money.
This is my first pathetic review in my trips history....they deserve even less than a star...
Treebo you have to improve the customer service if wanted to stay long in the Hotel industry....
on Sep 20, 2017
I stayed here for 2 nights the room is very clean they really maintain hygiene. The staff were very welcoming, I had a great experience and had a great staff. There are many good Restaurant near by where I can hangout and enjoy my lunch and dinner.