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Treebo Hive

1 room, 2 adults
Good
3/5

Patheticon Jan 22, 2019

I cancelled my booking after arriving at this property. Does not even has a lift. Rude, uncurteou...Read All

No 5/371, Annai Indira Nagar, Okkiam, Thoraipakkam, OMR,, Chennai., Thuraipakkam, CHENNAI, TAMIL NADU, India, Pin-600097 , Chennai
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Transportation Service
  • 24-Hour Security
+ More

Rooms

Standard Double Room
Hotel Room
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Standard Single Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Pathetic
    on Jan 22, 2019
    I cancelled my booking after arriving at this property. Does not even has a lift. Rude, uncurteous and unprofessional staff at the reception. They were initially hesistant to show the room and insisted that I take the room even before seeing it. After a bit of persuassion they did relent but told me to leave the room while I was seeing it, as they were afraid that the room might get dirty ( as if I had come after ploughing a field on the way from the airport ). Treebo mend your act or else you are a sinking ship.... More
  • hotel_trip
    Horrible experience
    on Jan 22, 2019
    We arrived 30 minutes early, and the staff didn't even let us wait in the hotel. He was very rude asked us to come at time of check-in (12 noon). We asked if we could leave our baggages and they said we could leave the baggage at the hotel. But, they won't be responsible if anything happens. Finally, with the bags we wandered around. And returned to the hotel at 12:10pm. The hotel receptionist said that the room wasn't ready and asked is to wait for 15 minutes. Even after 20 minutes, the room wasn't ready. We asked about the delay, the hotel staff was very rude, and didn't give any proper reply. We had to wait another 20 minutes without knowing when our room will be ready. The poor service doesn't end there. I requested for a spoon and they didn't bother to send it so, (after 30 minutes) I had go to reception and ask for it, and still they made me wait for another 10 minutes at the reception (just to give me the spoon). It was worse for WiFi credentials. I asked for the credentials at the time of check-in and they said it will be send via SMS. Later, I reminded them to send the WiFi credentials. Then visited the reception and finally got the username and password at 7:35pm(they were supposed to give it at 12pm). Even after letting us in after 50 minutes from the provided check-in time. They insisted that we should leave at 11am. So, rude and unprofessional staff, slow service and room is a little dirty. The only good thing about the hotel was the location. The room is fine if you get it for 1000-1300(I stayed for 1299) provided you need to stay at that location and is ready to bear the horrible staff. Still I might recommend you to find some other place because I only mentioned few things which went wrong, and I hate every minute in the hotel. If I could rate 0 I would. And I made a account im TripAdvisor just to post this review, because I hated it that much and I don't want anyone else to go through similar experience. I had seen lots of negative reviews and I thought "after all I not planning to stay in my room for 23hours, most of it will be spent outside, the location is really convenient" I guess I will never make such mistake again.... More
  • hotel_trip
    Stay was good at hotel .. Staff is supporting and location is also very good.
    on Dec 25, 2018
    overall good experience, room is exactly beside reception, so would get noice of reception counter. would recommend the stay at hotel as staff and service is attractive. breakfast will have limited option but whatever served was tasty. Location of the property is good.surrounded by IT companies and all the good restaurants are available nearby.... More
  • hotel_trip
    Good stay for family
    on Dec 13, 2018
    Need to improve washroom/ bathroom and waterThe water for bathing is not good and have some black dust material.The washroom is somewhat clean but looks very old and very small.Breakfast and service was good... More
  • hotel_trip
    extension of stay
    on Dec 8, 2018
    when I want to extend my stay for one more day, advantage taken by sales dept. and demanded more.so I was forced to pay 20% extra. This shall be a discount case if you want to stay more days.So next time i will stay with extension price guarantee hotels. If no room is available it is ok. we can understand and vacate.... More
  • Excellent
    15
  • Very Good
    20
  • Good
    18
  • Fair
    11
  • Poor
    18

Overview

Located in the Old Mahabalipuram Road area of Chennai, Treebo Hive is a boutique luxury hotel. The neighborhood is a quiet and peaceful one. Major corporate offices like Cognizant, TCS, Synergy, Capegemini, Aricent Technologies are all within 1 km from the hotel. Nearest bus stop is only 600 meters away making it well connected with the rest of the city. The standard Treebo offerings like complimentary breakfast, Wi-Fi, parking space and room service. A restaurant serving delicious food is available on the site. .

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.