on Dec 6, 2017
Staff are not focused on customer delight. Especially the receptionist of last day was acting cranky as if he owned the property and was doing a favor by letting me stay, as if i was not paying. Staff are not supportive of customers requirement. Food quality is sub-standard. Overall unhappy :(
Hotel service Good Booking Service/method is worst
on Nov 8, 2017
Hotel should have there own booking like walk-in booking, only keeping online booking service is not good. What if i directly come to hotel by ref. and i was not having net facility to book rooms u will be loosing your buz
Very good rooms
on Oct 29, 2017
We stayed here for few days last month and stay was excellent. Rooms were very spacious. Room service was very good. They offered traditional Thali meals which was very tasty. Located near Salisburry Park. Easily accessible by car or bus.
Pathetic Experience Due to Hotel Staff
on Sep 21, 2017
My Self Rittam Thakur n m from Manali, Hp. When I entered the hotel there is no bell boy to pick up the luggage in this hotel. when i reach at reception and all fill all their formalities and after that I brought my luggage to the room by myself and a mineral water was given to me by receptionist and the boy talked to take him along.(He ordered me, he dont know how to talk with client), If I order to eat then it is not available in the hotel, there is no option near the hotel.Before giving any order in the room, let's pay the payment. It seems that I am running.There is no knowledge how talk to client. Linen, Tea Kit, Bath Kit and Towel changes on request It seems that someone has stopped at Dharamshala and Gurudwara. Without any my command, the room is open, he also did master key while I slept in the room at 7 o'clock .shame on treebo management (you can see on cctv footage, 19th sep.)
Hotel is good room is also good...
a quick business trip
on Aug 18, 2017
good decent property , good location but had a tough time reaching the property.
the reception was not quick to respond.
Once in the hotel is good value for money, very friendly people ready to help , eager to make your stay comfortable. WI-FI not so great, has connectivity issue, very selective TV channels no English movies very base entertainment.