on Oct 17, 2017
It was an awesome experience to stay In the hotel, we had a great service from the hotel and the staff is very much cooperative. We would love to stay again in the hotel when we will come the next time.
Gold soak- pathetic experience
on Oct 15, 2017
My experience in Treebo Gold soak was pathetic due to below reasons 1) The executive at the reception was not cordial and do not know how to deal the customers. Inspite of having advanced booking and me explaining about the book, the executive was not able to understand. 2) Gold soak charged Rs 2100 for one day stay and there was no value for money due to a) The room was very average and do not match to the amount charged b) Air conditioner was not working and the staff did Not even bother to come and look at it c) Hot water was not available and we had to call room service multiple times to get hot water d) The food service was very late e) The food bill that was provided to us is not in the name of the Hotel and some raw bill in some body else name was given to me after lot of discussion. Since I insisted for hotel bill in the name of the Gold soak, the executive at the reception simply put the hotel seal on the raw bill and gave it to me. F) The executive at reception made the Payment twice from my debit card by mistake and I had to wait for couple of days to get the money back from the bank. I stayed in Delhi for 8 days and only the first day I stayed in Gold soak as I had made advance booking. For the other days I stayed in other hotels in Karol Bagh where the experience was very pleasant. I chose Gold soak as it was affiliated with Treebo. But I was very shocked to see the quality of Treebo affiliated hotels.
Excellent rooms, Good Behavior, tasty foods
on Oct 9, 2017
I Stayed here one day ... very excellent service i felt from staff, especially reception team..thank you all.. thank you...
i suggesting everybody to Gold souk, you can shopping article from "channa market/ sarojini nagar :for visitors, both are near by this hotel
Good Option close to CP
on Oct 8, 2017
Overall experience was good. Hotel must have to workout on their breakfast options. Staff is really good. Location is easy to locate and many options of travelling. Will surely visit again to stay here.
Not up to the mark
on Oct 1, 2017
The location is The most convenient and very near to Karol bagh Metro station. Price is also fine compare to other hotels my be . However the ambiance and other facilities are not up to Treebo standards of Treebo hotels in South .Looks Like renovation works are not completed yet and are left half done. the broken wardrobe back panels are security threat ,even though they couldn't be accessed from outside. The room door gets Jamed. calling bell under repair. Bath towels have become hard ..list grows up . However most disappointing was the hot water timings, which i was not aware nor faced in any treebo or standard hotels, i had to call reception 5 min before i could take bath and hot water could stop anytime me being not aware of it . It was big discomfort which forced me to change the hotel . Luckily got in to much better hotel down the road with better offer and much better ambiance than this Hotel.