Great concept, nice hotel
on Dec 26, 2017
We eventually received our check in details after we contacted the hotel, they had previously been sent to Expedia, so beware if you book through a third party.
Good communication once we had made contact. Easy access to room. Fantastic location right in the heart of the city.
The lack of a front desk can lead to abuse as there was a constant tooing and froing up hollow wooden stairs(!) in the room next to ours with 2 young ladies obviously 'entertaining gentlemen' next door.
Great bed and quality bedding.
Definately would recommend
Great location and concept
on Dec 18, 2017
Please find our experiences with this property below:
+ great concept which saves time (no check-in time lost, no check-out time lost)
+ superb location in the city center but still quiet
+ decent size of room (room 01)
+ good bed
+ free bottle of water
+ small kitchen
+ free wi-fi
+ free bath products
+ in general clean however there is room for improvement (see below at negative points)
- there were city guides available for the guests on the desk in the hall but nothing in Dutch, which we found very bizar!
- no isolation inside - you could hear almost all noises from the inside
- sometimes bad smell from the bathroom was to be noticed (property should really work on this issue)
- we bought chips from the automated machine...they were out of date...not a disaster for chips but this is unacceptable!
- cleanliness was not top: dirty wine glasses, a bit of dirth in the bathroom
I would recommend this property but owners need to work on the above negative points as there are frankly too many of them for a 1 night stay experience
Modern and clean, easy to use
on Sep 7, 2017
It's very comfortable to just receive the door code and to get there and installed at your own pace. The room was quite large and looks very modern, with all "services" hidden in closets. The shower wasn't that great, the head was somehow broken and sprayed to all sides. It's nice to install a smartTV, but when the "smart" functions don't work properly, just choose for a normal TV instead. Or get it fixed. The vending machine downstairs is a plus, and the prices are very good! The looks are very good, the comfort is nice, but there are a few small issues. Maybe a better maintenance can solve this?
on Sep 3, 2017
Totally amazing! I am a hotel freak and this is on my top 10! Location, design, parking, all details is carefully picked out. Comfy beds ..best stay on or trip from Sweden to Lisbon! Walking distans to everything, easy parking outside.
on Aug 2, 2017
Great location, great premises, charming staff and good value for money. What more can you ask for?
I recommend this place, and for sure that I will try to get accommodation there whenever I go back to Ghent. Thank you guys at THOE!