on Jun 15, 2019
I will admit the room was clean and comfortable but, when we first arrived we wanted to leave our luggage. We found out the door was locked and you had to phone them to gain access. We did not have a phone so we looked for a local person to use their phone. Not good. Who ever was on the other end of the phone gave us the code to get in to leave our bags and told us check in was at 3pm and said the code will work when we return. We came back at 3:45 and the code wouldn't work. Very frustrating. We had to ask a local person again to use their phone. Finally got in. No one around, there is no lift to the second floor, stairs were narrow. I would not stay here again.
No internal sound insulation nor personal service
on Sep 18, 2018
This small hotel ticks the quaint box and location is ok. However, there is no front desk or daily room cleaning service so difficult if things go wrong. You are acutely aware of the movements of everyone else staying in the hotel. Rooms are clean and modern, but, as the toilets are an integral part of the room, make sure you are comfortable with the person you are sharing with!
on Jun 18, 2018
The House of Edward is a charming place in the heart of Ghent. Excellent location and value for money. Looking forward to experience the suites with sofa bed and kitchen facilities during the Ghent Festival. I believe The House of Edward has more locations. Thank you for the great service.
Noisy & Smelly
on May 22, 2018
We have just returned from a 1 night stay at this "hotel" positives are the rooms are spacious and light with good decor and in a good location, however this doesn't over compensate for the negatives. If your staying on a Friday or Saturday night and are in one of the square facing rooms be prepared to get no sleep as there is a nightclub next door that's open until 4am with a constant succession of very loud drunk people coming and going / hanging around until around 4.45am - I don't know how people would manage in the summer when the windows are open! There is a vending machine in the reception - most items are out of date by a few months & the drains of the shower absolutely stink. All in all for the price you pay it's a pretty poor product. It's maybe more suitable for young couples who would be out in clubs all night and sleep all day. Also parking at the front is only short stay so you need to park in the multistory around 5 minutes walk away (if there's space and it's not a market day) personally I wouldn't recommend staying here.
Comfortable stay in boutique-like accommodation
on Mar 6, 2018
Everything was hassle-free from booking, pre-arrival (we requested an earlier check-in), to check-in (did not really have to interact with anyone), the stay itself and departure (again no interaction with staff). Very comfortable bed, excellent shower, good coffee machine (chocolates appreciated) and the though the location is a bit far from the train station it is close to a range of tourist spots and restaurants. Apart from the location (which is a bit far, especially when walking with luggage), the only other negative feedback I would have is the noise of people walking around, whether below or next door or above, that can be heard through the wooden floors. There's a vending machine conveniently in the lobby area for those who might need a snack or beverage.