Good short trips, great central location
on Mar 10, 2017
Room was ageing, but comfortable beds. tv didnot work, wifi was not working in the room. But location is great and great value stay. Breakfast is a mixed bag but doable. Everything boils down to relative choice, great for short & busy business trips.
Dirty bathroom, thumping music, dinner after an hour
on Feb 15, 2017
Really poor hotel. Checked in to be told that our keys were not working, when entering the room, it smelt of cigarette smoke, the toilet had urine and fecal stains all around it and nothing cleaned under the bed either. Everything feels dirty and grimy. Ordered dinner, which arrived after an hour (with a couple of calls in between to tell me that the first dish, then the second dish was not available). Now thumping music at 1030 at night from function upstairs. Only good part was that breakfast was good, and the person serving it very friendly..
poor service on a family function
on Feb 2, 2017
We planned a small family function for around 40 people in January,2017 on the 5th floor hall of tivoli cititel. Tivoli is a reputed brand name and hence we paid more price per plate than that were offered to us by other nearby banquets. Although taste of food was up to the mark, we were really disappointed by the service. It looked as if they were saving the snacks for some other purpose. The availability was very less. Tea was also on the menu and we had specifically instructed the manager that tea should be served frequently as most of the guests were aged. Most of us were not served tea even after repeatedly ordering it. We told them 2-3 times to serve soup to a group of 5 people seated for lunch. It never came. It felt really embarrasing.
Pretty Cozy property amidst the craziness
on Nov 27, 2016
Stay: 18th October 2016 to 19th October 2016
Booking: OYO Rooms
Value for Money: Booked from OYO Rooms for INR 2,812/- for a night (pretty decent bargain with a 25% discount). The room  was on the third floor of the building which had a room adjoining 309 with a door separating the two rooms (thus the noise of the other room could leak over).
Service Quality: Good. The hotel is sparsely staffed and is accommodating in every sense of the word. A warm greeting everytime you are around makes you feel the hospitality. Prompt arrangements are catered to.
Food & Drink: Being located in Lajpat Nagar you can expect traffic most times of the day/night. The hotel has a restaurant area. The food is served hot with a fixed menu. The food is pretty filling though I would not recommend trying the south indian food.
Location: Was on a solo trip for an interview so was occupied most of the day. However, there are lots of food options nearby with Dominos/KFC being most promptly visible. If you want to try the local fare, walk a little, get that appetite going and you'll be rewarded.
Amenities: There is WI-Fi connection. AC is cool and comforting (also centralised) you can chill the room as much as you require. There is 24x7 hot water.
Cleanliness: The rooms are kept clean, fresh or extra towels are replaced/kept as and when you call the reception.
Excellent rooms, food is okay
on Nov 26, 2016
The rooms are very good, spacious and comfortable. Breakfast they have very limited options and the quality is not that good also. The staff is otherwise cooperative. A good option for business traveler. Location is also an advantage