Stayed for a week with family (2 kids)….been doing so every year in December and for a few years. Lovely place - the Garden Room has a small garden attached with the room. Very courteous staff, be it room service, or if you're being served at the restaurant, housekeeping, or the reception. Its a good refreshing walk / run from the hotel down to the Collectors' Office and a killer of a run the way back (uphill) in the mornings. The space around the hotel is lovely (for a mini soccer, or a game of shuttle). The flora and fauna is very diverse and reasonably well-maintained by the staff. You could walk it (or drive) to the Botanical Garden, Assembly Rooms (the cinema), or the promenades that have the local eateries et shops selling wares. But yet, the place is nicely tucked away from the touristy racket.... More
Amazing place to stay
on Nov 16, 2019
The resort and its location was amazing. Staffs were very courteous an helpful. Even the food was delicious. Only thing they need to improve upon is that they have to provide wifi since mobile networks are not having very strong connectivity there.... More
on Nov 16, 2019
Nice place, good food, welcoming staff, visited during November 2019 no network inside 130 room so it would have been good if wifi was there in the hotel which was the only minus. Other than that Everything was so good. I would like to visit this place again.... More
on Sep 22, 2019
I book the room 18th sep 2nights with my family. Nice room mountain View super food very tastey kids playing garden also here and parking free. This lodge locate 2.5km with in city good hospitality. But this hotel identified is little bit hard. But super hotel .... More
Awesome stay. Kids friendly
on Jul 17, 2019
Had an awesome stay. Food was quite good at reasonable prices except some items. Room was neat. Friendly staffs especially victor. Kids friendly food preparation with requested ingredients. Calm place. Away from city by about 3 to 4 km. Their gardening worth a mention.... More
Located Three km from the Railway Station, Boat House, Ooty Lake and the Botanical Garden, The Willow Hill Hotel is located in Ooty. It offers a swimming pool and travel desk.The Willow hill Hotel offers luxury air-conditioned rooms. Amenities like a color TV, direct dial, full size mirror and a bathtub is available. Room service is also available in the hotel.
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.
Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
Child policy apply which may vary from hotel to hotel.
Failure to check into the hotel, will attract no show charges as per Hotel policies.
The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
Note PAN Cards will not be accepted as a valid ID card.
All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.