Worst Service and Food
on Feb 18, 2019
One of the worst resort in Manali. If you are planning to visit with family or as a couple, I would suggest, please go with other options if you want to make your Manali trip a memorable one. They offer one candle light dinner that too you have to remind them. And the amazing part is, they arrange your candle light dinner, where they serve buffet in restaurant, which is like a small store room and smelly too, and you don't believe, on Valentines day in candle light dinner they served Kadi and Roti. According to them this is wat Candle light dinner is all about.
Now come to other services, they don't have swipe machine, so please carry cash when you are checking out. We don't have that much of cash, so I was asked to visit another hotel and swipe the card plus 2% tax, really!!! Rooms were smelly and they don't provide any footmat if you asked then too. No professionalism- only one guy who look out your room service, reception, dinner and cleaning everything, amazing cost cutting. No one give you a proper answer if you have any issues. They don't know the meaning of Hospitality. They also Charge 500 per night for heater which is not at all working, out of 2 heater rods only one is working and when asked, they said all heaters are same.
This is one of the worst resort I have visited till date. Only one positive point, view is amazing but you get other good resorts which gives you the same view. Giving one star is also a big thing for this resort.
The Best Stay in Manali
on Jan 21, 2019
We reserved this hotel through a travel agent. The very first day, the staff with Mr Alex, welcomed us worm. Place is excellent. We were there on the snow time, so whole apple farm covered by snow. That is marvelous. Breakfast and diner from hotel is all traditional Indian foods. Really tasty. We are planning to visit on Season.
Value for money
on Dec 10, 2018
Perfect location. Perfect ambience. Good food. Good staff. Polite behavior. Clean rooms and toilet. We went as couples to celebrate first anniversary. They even set is candle light dinner at our room. Awesome time spent. Surroundings are wonderful. Only minus are they don't have slippers and bathrooms have a fishy smell.
on Nov 9, 2018
Had a wonderful time here. The location is away from the hustle bustle of the main market area. Rooms are spacious and comfortable. The staff is very friendly and always ready to help. However the USP has to be the view from the room. Breathtaking scenery greet you day in and day out.
on Nov 4, 2018
Best room service, good food, staff members was very friendly, neat & clean rooms, valley view, pushp the receptionist., his service was extremely good, thakur saab at the restaurant was best....!
Overall best resort🤟🤟💓