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The Westin Chennai Velachery

1 room, 2 adults
Very Good
4.5/5

Nice hotel, but bad smellon Jan 18, 2020

The facilities at the hotel are fine, but tend to be worn. E.g the fitness equipment is definitel...Read All

154, Velachery Main Road, Velachery , Chennai
Amenities:
  • Internet
  • Parking
  • Valet Parking
  • Restaurant
  • Swimming Pool
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Rooms

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Hotel Room
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Hotel Room
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  • Internet
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Hotel Room
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In High demand

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Hotel Room
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In High demand

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  • Internet
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Hotel Room
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In High demand

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  • Internet
  • Television
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Hotel Room
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In High demand

Amenities
  • Internet
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Hotel Room
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In High demand

Amenities
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Hotel Room
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In High demand

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Hotel Room
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In High demand

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Hotel Room
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In High demand

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Hotel Room
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In High demand

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Hotel Room
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In High demand

Amenities
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  • Television
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  • Newspaper
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Hotel Room
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In High demand

Amenities
  • Internet
  • Television
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  • Newspaper
  •  + More
N/A
Hotel Room
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In High demand

Amenities
  • Internet
  • Television
  • Telephone
  • Newspaper
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Hotel Room
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In High demand

Amenities
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Nice hotel, but bad smell
    on Jan 18, 2020
    The facilities at the hotel are fine, but tend to be worn. E.g the fitness equipment is definitely not of newer date. The restaurants serve great food of high quality. The Executive Lounge of fairly good standard. The staff has a high level of service. One negative thing to highlight: there tend to be a really bad smell (referring to 9th floor hallway) - I think it comes from the carpets. This should continually have management attention. I guess this is also why Westin in Chennai is not rated higher amongst other hotels in Chennai. I now stay in other hotels in Chennai. ... More
  • hotel_trip
    Excellent service
    on Jan 14, 2020
    Vidhya’s service is excellent and she made lovely towel animals,it made me so happy and she thought how to fold animals with the towel. It was quite interesting and it made my day happy and I will recommend her service to my friend in Japan who is going to stay here in future.thanks to suren and pradhap for cleaning my room.... More
  • hotel_trip
    Excellent hotel
    on Jan 14, 2020
    The hotel staff are very friendly and very kind.It shows westin is providing good hospitality to the customers and I will strongly recommend to my friends to stay.I loved the towel animal in my room thanks to vidhya,sureñ and mani.All the best to westin team see you next time.... More
  • hotel_trip
    Excellent hotel, food and service
    on Jan 14, 2020
    I'm very much satisfied with the House keeping service. House keeping team Vidhya, Uma and Arul did a very good job. They were making towel art everyday. Chef Narayan was very much friendly and he was making special dishes for me everyday like pancakes and juices. They have provided me cab service for pickup and drop within 5km. The drivers are very professional and well behaved.... More
  • hotel_trip
    Oasis in a crazy city
    on Jan 14, 2020
    We stayed for 7 nights in a street side suite that was very comfortable with a king size bed and good block out curtains. The bathroom was huge which was lovely but I would have preferred some additional space for seating in the room and a smaller bathroom. Despite the double glazed windows it was impossible to block out all the street noise of the constant honking horns. Breakfast was amazing. Dedicated stations for both south and north Indian foods as well as classic European fare, omelettes, pancakes and bakery. The staff were helpful and guided us with local delicacies. A choice of onsite dining was good. We only ate dinner at MKC as the other options were overpriced in our view. On the two occasions we stayed at the hotel to eat the MKC meals were tasty. Alcohol is expensive compared to food. We enjoyed time relaxing at the pool in a good location that was sheltered from the intense heat. The hotel vehicles were useful and we hired a car with driver on a few occasions to do some sightseeing trips in and out of Chennai. It was much cheaper to order an Uber for short trips within the city to get around. Staying in Velachery was a decision based around work but we found the hotel to feel remote when accessing the rest of Chennai as a tourist. Traffic is horrendous and it could take just under an hour to travel 9km. At best allow 30 mins to get to most places of interest. Westin Chennai Velachery was a lovely oasis for us to retreat to after a hot and humid days in a city that is hard to describe. If anything, the attention from staff was over bearing at times but I think this is a 'westerners' perspective of life and a need to adjust to a different culture. Unfortunately I found it very uncomfortable on several occasions.... More
  • Excellent
    1563
  • Very Good
    349
  • Good
    59
  • Fair
    23
  • Poor
    23

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.