Hotel with excellent services and restaurant
on Dec 26, 2017
We´ve stayed at this hotel 3 nights and had very good experience regarding the services and cleaniliness (the hotel is clean, which is not common for a 5* hotel in India).The infrastructure is very well maintained. The food in the restaurant is very good. Breakfast buffet has a good variety for the size of the hotel.
Rooftop Fintness and Swimming pool are OK. The noise from the road are disturbing the nice setting there.
A fabulour X'mad dinner
on Dec 24, 2017
I would like to take this opportunity to thank Chef Deep Mitra and his team for a fabulous dinner. We have been associated with this hotel over the last three years. No X'mas celebration is complete without a meal here. This year was one step better. The whole enterprise from the delightful cake to the amazing meal was orchestrated by Chef Deep Mitra. The food was superb- the fish kebabs were some of the best I have had. The chicken kebabs especially the Maiai kebabs were superb. You want a great X'mas cake get it from here. Move over Nahoums and FLury's. THIS is the new go to for amazing Christmas cakes.
Excellent service, value for money
on Dec 23, 2017
First off, I should say that this is not a fancy five star hotel. So anyone planning to stay here should not expect that. Having said that, the rooms and bathrooms are clean and maintained well. So it's a great place to stay for the money that you pay.
The highlight of this place is the service. I was absolutely wowed by the service, especially at the restaurant.They are very attentive to your needs and give you just the right amount of attention without hovering around you all the time. They also take special care to accommodate your dietary restrictions. I stayed here for 3 days and received great service and felt very much at home.
I am reducing 1 star because the non-smoking room I got was on the smoking floor and smelled really bad. Since the hotel was fully booked I couldn't get a different room.
Not worth the stars or money
on Dec 19, 2017
I don't understand how taj is associated with it. The rooms are relatively small and the price is too high. While I could do with the price if the service had been great. But to my disappointment the service was very lazy. We requested toiletries which were delivered after three reminders. The tea bag and all were also not refreshed. The washroom does not match the standard of any five star.
Buffet - good variety just like all the five star. What usually sets five Star apart is the service. So here too we had to wait for the tea, then you start to remind the staff that u had requested something.
Location-very far from all the good places. So I strongly suggest the place is not worth the money they charge.
on Dec 10, 2017
best among hotels in kolkotta,excellent lobby,excellent front desk,excellent rooms,excellent staff,excellent room service,everything excellent.clenliness wonderful.quite atmosphere.morning breakfast has lot of varieties.food excellent.