• Home
  • India
  • tamil nadu
  • Ooty
  • Lovedale
  • The Surya Resorts

The Surya Resorts

1 room, 2 adults
Good
3/5

Surya Resorts- for safe & Comfortable stay at Ootyon Jul 2, 2016

My stay at Surya resorts in the month of May-June 2016 was really very comfortable. Its a clean, ...Read All

Lovedale Junction, Ooty--Coonoor Main Rd, Thalayathimund, Lovedale, OOTY, TAMIL NADU, India, Pin-643001 , Ooty
Amenities:
  • Parking
  • Restaurant
  • Transportation Service
  • Telephone
  • Room service
+ More

Rooms

Deluxe Room
Hotel Room
View More Images

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Surya Resorts- for safe & Comfortable stay at Ooty
    on Jul 2, 2016
    My stay at Surya resorts in the month of May-June 2016 was really very comfortable. Its a clean, safe and friendly place to stay at Ooty. The rooms are very spacious and clean. Surroundings are very good. Its comfortably away from the rush and crowd of town. One of my family member has a sickness during our stay and the help and support from the staff was really commendable to mention. Thanks very much for the great hospitality of Surya resorts staff.... More
  • hotel_trip
    Good stay and food..
    on Jan 4, 2014
    I stayed in there 2013 Dec 3rd and 4th.. I booked 2 rooms and I got nice rooms in 1st floor. We got nice homely Kerala style food and some Chinese items also. I read previous comments and some point is genuine. 1st thing the path to resort is very risky and look like hill road. But I think they are trying to better. 2nd is the Manager is is very rude and arrogant, he don't know what is hospitality .. but staffs is very nice and helpful.. :)... More
  • hotel_trip
    Worst hotel
    on Dec 30, 2013
    I booked this resort using cleartrip.com and I am sorry to say it was the worst holiday of my life. First of all it is not a resort, it is a mumbai chal all rooms opening in a common gallery. The approach road to the resort is non-existant with stones and bumps on a hilly ride. The photographs provided on the website are completely misleading. The resort is in middle of nowhere, there is no telephone or room-service so that we can call and get something to eat. They have a small kitchen where most of the time cook will only make fried rice. The manager was extremely rude and thretened us that he has not recieved money from Cleartrip and we will have to checkout if he doesnt get it. We called the Cleartrip helpdesk again and again but they always put you on hold and you keep hearing the music without any response from the executive. The linens were dirty, the walls had fungus (which was really unhygienic) and the room smelled very bad. When we asked the manager to change the room as it was very unhealthy to stay there, he told us that we should go and ask Cleartrip since they have booked this room for us. It was as if we were harrassed because we have booked online. We were so dissapointed that we checked out in one day bearing the loss of money that we had to undergo. My suggestion - Never book this resort or dingy hotel. And if you do want to book something online, never book using Cleartrip, there are other travel websites which are more genuine. I also complained several times to Cleartrip on email on phone etc, but have'nt recieved any reply yet. Their customer care executive puts the phone on hold and say he will check with his staff and call back. They never call back. ... More
  • hotel_trip
    room not available as promised
    on Apr 15, 2013
    I had booked a 12 bedded dormitory shown in the pictures...but they gave only 8 bedded. and I endded up paying for the 12 bedded as the manager would not agree that they made a mistake. room was clean and food was good (although there is no full fledge restaurant) but the feeling of being cheated spoils it all. book only if you have your own vehicle as it is far from main city. cannot walk there.... More
  • hotel_trip
    A good stay but not pleasing or luxury rooms
    on Dec 26, 2012
    Location is a little far from main city but at nice sceneric place. It will be good who has there own transport arrangements. Worth for money. If you are looking for Budget type hotel then it would be a great choice. If you are looking for luxury then there are much better hotels.... More
  • Excellent
    1
  • Very Good
    1
  • Good
    2
  • Fair
    0
  • Poor
    1

Overview

The Surya Resorts is located at 3 km from the Wax World and ATC Bus Stand. This Ooty accommodation provides breakfast services to its guests. This 2-storied property has 23 rooms with attached bathrooms and constant supply of hot/cold water. In-room amenities include desks, makeup mirrors, room heaters, and LCD televisions. This Ooty resort offers medical services, laundry, and room service to its guests. The on-site facilities include a restaurant and business center. The travel counter in this hotel provides car-on-rent and ticketing services. The Surya Resorts is accessible from the Coimbatore International Airport (84 km) and Lovedale Railway Station (3 km). A few notable places worth visiting include the Botanical Garden (4 km), Ooty Lake (6 km), and Deer Park (7 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.