on May 18, 2017
Average hotel at average rate. Rooms and bathrooms are neat and clean. Food quality was good. Don't avail east side room with Windows facing Jessore road if you want a good sleep. Beware of earthquake like jolts whenever a heavy vehicle passes on the road.There was no mirror in the bathroom.Food quality was average.Staff was co operative.
Fraud hotel - don't even visit
on May 12, 2017
We had booked for two luxury rooms and when we arrived - the hotel manager had a confused look and they discussed internally in Bengali and gave us the room. The room looks smaller than that is advertised in their website - (we booked direct from their own website).
Post checkin when we compared the photos we found that it was a lower room which was rs 300 cheaper. When we asked about the same : the manager refused to entertain and called someone over the phone - claiming to be the next level manager- that person was very rude and told us that it's he who decides the grading of the room and said that the room given to us was now graded as luxury.
We did not want to argue and spoil our vacation (we were just transiting via Kolkata) and paid the full money for luxury room which we did not get.
Hotel guys were rude and going by other reviews they also cheat.
Definitely not recommended
Fraud Hotel Avoid under all circumstances
on Apr 7, 2017
I had booked this hotel from 04th to 05th April. And had called to Mr Joy to confirm that I'll arrive on 05th early morning at 04:30 am and would leave by 12 as per checkout timing (Stay of only 7 hours), but when I called at 04:00 for hotel pick up as per my eligibility no one picked the call and I was forced to take a taxi and pay 350/- for the same.
When I reached the hotel the front grill was locked and after shouting for 20 mins a staff came and told me that rooms are full. They had already sold my room to some one else. At front office I was told that I will have to wait till 11 am for the room, he was not listening to me when I told my check out will be 12:00 and which meant I will get the room for only ONE HOUR. He only agreed to give me room after I called up the goibibo hotline. And then also I was made to wait till 6:00 am and was given a room after one guest checked out. The room was readied in hurry and was dirty. As per the voucher and booking I had booked Executive Room with AC and was given a small room with out AC. When I requested fresh linen I was told that it would come only after 8:00 am. And then also no linen was provided. I had booked this hotel so that I could sleep for 7 hours (total hotel stay time) but could not sleep because of hot, dirty and smelly room.
simple facilities, great service
on Mar 5, 2017
we landed at the airport at midnight and the staff were able to come and get us to go to the hotel. We had too much luggage..."no problem," the 2nd staff member in the car said, "I'll bring it with the next car." I was a little worried but 1/2 an hour after I checked in, I got a knock on the door with my extra suit case.
Room is very simple and the place is built for airport transit only. But it does that job perfectly. Clean rooms, simple facilities, cheap enough compared to other places in the area and breakfast was cereal and sandwiches delivered to our room. The thing that set it apart was the service. All the staff spoke English well enough and seemed to genuinely want to help (unlike a lot of Indian hotels where the staff put on fake smiles and throw underhanded insults at you). I had my wife and her female friend with me and both were happy...job done!
Airport stop off before flight
on Feb 14, 2017
We had an early flight and stayed here the night before. The area isn't great and even though they say they have a restaurant they actually went out to get takeaway for us from somewhere else which they brought to our room. The food was ok.
They do have a free airport shuttle which will take you any time of night which is great, we left at 3:30am. This hotel basically does the job of you just need one night stay before an early flight.