on Jan 25, 2019
Accommodation is good.staffs are friendly and cooperative .Inside and outside views are awesome.all facilities are excellent but the swimming pool is small.delicious foods are available.it is a excellent place for staying.
on Jan 5, 2019
Great service, excellent staff that is responsive to the guests. Overall great hotel with clean rooms and sumptuous complimentary breakfast provided. Will definitely recommend this place for a wonderful experience at Munnar.
Silver Tips review
on Dec 28, 2018
Ultimate hotel. Rooms were splendid. Though cost is on higher side, Worthed for money. Employees and Security were down to earth and were very supportive and helpful.
I would say excellent for food and restaurant. Overall I can blindly suggest this hotel to anyone.
keep this up
A movie themed hotel with a stark contrast between rooms and restaurant
on Dec 5, 2018
This is a hotel with a movie theme in all the rooms and the corridors. The rooms are well appointed but the sockets need to be looked at as they do not keep the plugs in place. Also the corridors have poor lighting so it is difficult to open the rooms in the evening.
However I have to say the restaurant is a stark contrast to the rooms. The staff walk around with sullen faces, the food is unappetizing and of a poor standard. The butter had a bad after taste making the toasted bread inedible.
Despite several requests, the staff in the restaurant either do not understand what you say to them or appear to listen and then just leave you waiting. They all need to be trained in how to welcome guests and provide a good standard of service.
On our last day the we had to leave early and the breakfast was not even ready. So I took some bananas for our journey and was told by the captain in the restaurant to leave the bananas for other guests. I explained that as there were 6 of us, I was only taking 6 bananas. I found this comment to be grossly offensive and inappropriate as we had paid for our breakfasts. Not impressed! On the plus side they did give us a container so we could eat some food on the way.
We are a family of six and even though the rooms were nice, food and service are important factors so we cannot give this hotel a good rating.
Excellent food and great ambiance and enjoy massage too
on Nov 21, 2018
While stay in munnar, we visited restaurant of this Hotel Silvertip. Food was yummy, it takes time but everything was tasty and reasonable price. They also has massage centre where I had neck, shoulder and hand massage which was good. This hotel has filmy theme.