Service charge is still in trend on the date of 09/09/2017!!!
on Sep 16, 2017
Now when the word service charge has vanished this particular property has the trend of asking their guest service charge. I had visited this property on 09 of Sept 2017,it was my bday and my fiancee had requested the hotel people to get a cake and some liquor as their was no bar or bakery available in house,and my fiancee was asked to pay service charge as they had to fetch it from outside. This was the first experience of both of us. Now on that day when we ordered dinner and asked for a non-veg menu we were told by the staff that only 1 menu is available and that is with some other guest.
On the very next day when we wanted order for lunch we got a bit confused what to order so we asked the steward to give us some time so we could reorder,but in return of the word 'certainly' the steward abused my fiancee as she was giving the order on phone using a cheap odiya slang. When we bought this in notice to the FOM we were told that the steward dint abused my fiancee but he was talking to someone at stores when she was giving order on phone to in room dinning.
Lastly the best part was the day we checked in the bed linen was torn had spots on it next day after informing to HK we got lucky enough to get clean bed linen.
Thanks to their beautiful hospitality that they have showcased in the 2 day stay of ours. Just that this property is highly not recommend...
Bogus place to be avoided
on Jun 29, 2017
Extremely bad management with drunk smelly waiters and managers, the rooms are damp , ill-maintained and stinking. Bathroom was not fit for use, airconditioning was poor and TV wouldn't work. Our miseries were never-ending and we checked out before time. The free breakfast promised with the room was not fit to be consumed by humans. Overall a very bad experience and a bad desolate location with poor connecting roads, fit to be avoided at all costs.
on Apr 27, 2017
I have booked this hotel for 550 per night with breakfast in a offer through Makemytrip. All rooms are air-conditioned in hotel. For this amount, I got a superb stay for trip. Hotel breakfast was tasty. Foods on order were costly so tried nearby local restaurant food. Sea beach is only 100 m from hotel and we stayed most of time at beach. Beach is very clean and you can enjoy tasty food at beach like Maggi, different types of fish, crab and local dishes. Jagganath temple us about 4.5 km from hotel and we went by rickshaw for RS 50. For vegetarian, there is a marwadi dhaba where only veg foods are available.
Veg thali for 120, you can eat as much u want.
Real good authentic veg food and very courteous management and staff
on Dec 18, 2016
Clean rooms, they everyday changes linens and towels. Very near to a lovely sea beach but no view from standard deluxe room. Very good room service. Very good authentic veg cuisine. Complimentary breakfast is also south indian cuisine and is a buffet. Hotel staffs are really polite and make their best efforts to satisfy you. They arrange really good car service (arka tours) for sight seeing at a very reasonable rate. Made my booking through makemytrip.com and got good discount. An overall memorable and satisfactory stay.
on Oct 17, 2016
I along with my family consisting of my wife and son stayed in a deluxe room of the hotel from oct5 to 9, 2016. I was overwhelmed by the service and hospitality of the hotel staff, whom I found very courteous , sensitive and caring. We didn't feel even like staying outside our home . the food served by the in hotel restaurant was delicious and good. The front desk was very acting even for our concerns regarding visit to Jagannath jee temple and outside places . they arranged a pandit Jee for our visit and. Puja at the temple. The hotel is located within walking distance of a family beach , where u can spend leisure time , bathing , wave watching etc. Golden beach is a bit far away around 2.5 kms from the hotel , and an auto can be hired for 50 RS , post haggling , to reach golden beach. I would prefer to stay in this hotel every time I visit Puri and highly recommend it for its comfortability and excellent service.