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The Sapphire Comfort Hotel

1 room, 2 adults
Good
3.5/5

Paid reservation not honouredon Jan 31, 2018

My wife and I had a fully paid confirmed booking for 2 nights on Jan 25, 2018 through Hotels.com....Read All

Opp. Kadamba Bus Terminus, Margao, Margao, GOA, GOA, India, Pin-403601 , Goa
Amenities:
  • Internet Access
  • WIFI
  • Restaurant
  • Transportation Service
  • 24-Hour Security
+ More

Rooms

Comfort Room
Hotel Room
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Luxury Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Paid reservation not honoured
    on Jan 31, 2018
    My wife and I had a fully paid confirmed booking for 2 nights on Jan 25, 2018 through Hotels.com. We were denied check in and the hotel claimed they did not have any dealings with Hotel.com despite our producing a print of the booking confirmation and the General Manager on our suggestion verifying that Hotels,com is one of the options for booking on the Tripadvisor website. On taking up with Hotels.com they claimed the hotel had overbooked and refunded the amount. This seems to be a common occurrence at this hotel as while we were waiting for resolution of our problem there was another couple at the reception with a similar issue concerning a reservation made through another travel portal. ... More
  • hotel_trip
    Yes. but NO. Avoid this.
    on Dec 23, 2017
    Okay I just checked out this hotel this morning I just want to say the staff is completely WONDERFUL everyone helps you out and try to make your stay pleasant as possible but here is the things that caused this place to fail with me. THE NOISE. it’s extremely LOUD at your hotel as I was on the 5th floor and the sounds from the BUS STATION ACROSS HE STREET you can’t get a good night rest or even a good morning rest it’s ALWAYS loud noises going on outside the window I often had to sleep with pillows over my head to try to get some rest. The rooms looks nothing like the photos or the actual main photo shown here it’s extremely dirty on the outside I will say. I was disappointed.but the staff once again was extremely awesome The housekeeping staff was excellent! The check in staff was excellent!!! The breakfast staff was excellent Once again I wanted to give this place 5 stars but I just can’t because the location and the noise and the lack of sleep. ... More
  • hotel_trip
    Excellent
    on Dec 22, 2017
    I visited here with my family on 20th december 2017 to 23rd December 2017. I am really happy with the service. House keeping and room service staff are very polite and behaves in a decent manner. Room and washroom were in perfect condition,properly cleaned !! Location is perfect. Near you can get buses,autos, Inox Theatre for movie lovers, shopping malls,ATM etc etc... I would suggest this hotel to everyone who visits Goa !... More
  • hotel_trip
    Excellent stay in a prime location
    on Dec 5, 2017
    I stayed here two times in the last one year. This hotel is located in a prime location with the Kadamba bus stand lying just in front of the hotel. The room that was allotted was neat and cozy. The front desk was courteous while the overall hygiene was satisfactory.... More
  • hotel_trip
    Convinent location
    on Dec 3, 2017
    Had stayed in this hotel last month during u17 World Cup. It is convinenly located at walkable distance from Jawaharlal Nehru stadium and also opp the Margao bus stand. It's a decent hotel nothing great. Good place to stay in Margaon... More
  • Excellent
    15
  • Very Good
    22
  • Good
    15
  • Fair
    1
  • Poor
    5

Overview

Located at 6 km from the Colva Beach, The Sapphire Comfort Hotel offers buffet breakfast and free Wi-Fi access. The Madgaon Railway Junction is at 4 km from this hotel in Goa. The Sapphire Comfort Hotel has 39 air-conditioned rooms spread across 3 floors. The rooms are equipped with LCD TVs, mini-bars, and tea/coffee makers. This Goa hotel houses a coffee shop (24-hour) and restaurant. It offers laundry, dry cleaning, doctor-on-call, and in-room dining services. The Sapphire Comfort Hotel provides travel assistance including car rental service. The Margao Bus Terminal is at 1 km from the hotel, whereas the Goa International Airport is at 22 km. Guests can visit the Betalbatim Beach (7 km), Varca Beach (9 km), and Benaulim Beach (7 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.