Paid reservation not honoured
on Jan 31, 2018
My wife and I had a fully paid confirmed booking for 2 nights on Jan 25, 2018 through Hotels.com. We were denied check in and the hotel claimed they did not have any dealings with Hotel.com despite our producing a print of the booking confirmation and the General Manager on our suggestion verifying that Hotels,com is one of the options for booking on the Tripadvisor website. On taking up with Hotels.com they claimed the hotel had overbooked and refunded the amount.
This seems to be a common occurrence at this hotel as while we were waiting for resolution of our problem there was another couple at the reception with a similar issue concerning a reservation made through another travel portal.
Yes. but NO. Avoid this.
on Dec 23, 2017
Okay I just checked out this hotel this morning I just want to say the staff is completely WONDERFUL everyone helps you out and try to make your stay pleasant as possible but here is the things that caused this place to fail with me.
THE NOISE. it’s extremely LOUD at your hotel as I was on the 5th floor and the sounds from the BUS STATION ACROSS HE STREET you can’t get a good night rest or even a good morning rest it’s ALWAYS loud noises going on outside the window I often had to sleep with pillows over my head to try to get some rest.
The rooms looks nothing like the photos or the actual main photo shown here it’s extremely dirty on the outside I will say. I was disappointed.but the staff once again was extremely awesome
The housekeeping staff was excellent!
The check in staff was excellent!!!
The breakfast staff was excellent
Once again I wanted to give this place 5 stars but I just can’t because the location and the noise and the lack of sleep.
on Dec 22, 2017
I visited here with my family on 20th december 2017 to 23rd December 2017. I am really happy with the service. House keeping and room service staff are very polite and behaves in a decent manner.
Room and washroom were in perfect condition,properly cleaned !!
Location is perfect. Near you can get buses,autos, Inox Theatre for movie lovers, shopping malls,ATM etc etc...
I would suggest this hotel to everyone who visits Goa !
Excellent stay in a prime location
on Dec 5, 2017
I stayed here two times in the last one year. This hotel is located in a prime location with the Kadamba bus stand lying just in front of the hotel. The room that was allotted was neat and cozy. The front desk was courteous while the overall hygiene was satisfactory.
on Dec 3, 2017
Had stayed in this hotel last month during u17 World Cup. It is convinenly located at walkable distance from Jawaharlal Nehru stadium and also opp the Margao bus stand. It's a decent hotel nothing great. Good place to stay in Margaon