Needs a lot of TLC
on Dec 7, 2017
Stayed in the hotel for 7 days.. The rooms are good size for 2 ..location is also good.But not worth the steep tariff..
Due to on going rennovations, there was lots of drilling and hammering constantly, which was very disturbing.. Also , it was not suiited for senior citizens as the hotel did not have adequate support systems like railings for them to hold on to.The Bathrooms also did not have
provisions for senior citizens.The sliding doors was a nuisance ..it needs to be replaced with something more practical.The complimentary breakfast needs a lot of improvement.The only plus points were the always smiling front end staff.The securities were also eager to assist you.The general manager Mr. A. Hussain was very helpful and with a positive attitude .
on Jul 27, 2017
A very pleasant stay in this hotel. Very courteous staff and prompt service. Food is also good. The manager at the office is very helpful and considerate. A good sleep ensured after travelling a lot of places in this hotel. Value for money
Great location, helpful staff, wonderful experience
on Jul 24, 2017
I have stayed at this hotel multiple times, including while it was undergoing renovation. I have always enjoyed it here. The rooms are neat and clean, the location is very central and walking distance to several nice restaurants, including a famous restaurant with authentic Bengali cuisine. But what makes this hotel special is the accommodating service of the staff, from the manager, to the reception desk, to the restaurant during breakfast. I once requested a safe, which was not in the room and they immediately provided one. Another time, I had some questions regarding a bill after I had left Kolkata - the desk promptly provided me all the details I needed, by email. I have no hesitation recommending this to anyone.
on May 8, 2017
The best part is its location. From check in to check out, everything was smooth. The two ladies at front desk are always smiling and very helpful. Breakfast was basic and need some variety. Service was also very slow. Room serviCe was efficient and fast. Overall a very good accomodation. Will for sure recommend and come back.
Average Type Stay
on Mar 8, 2017
The hotel is centrally located but the services are average , renovation are going on, reception ok type and also the restaurant which is located next building . I can rate it as a average one. Rooms are ok type .