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The Royale Assagao Resort

1 room, 2 adults
Good
3.5/5

Nice resorton Jul 27, 2019

Resort is well organised with multiple low rise apartments...staff response and their service is ...Read All

Assagao Village Assagao Bardez Goa , Goa
Amenities:
  • Restaurant
  • Free Parking
  • Swimming Pool
  • Air Conditioning
  • Doorman
+ More

Rooms

2 BHK Apartment Suite Room (1 Common Bathroom)
Hotel Room
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Amenities
  • Telephone
  • Refrigerator
  • Iron
  • Sofa
  •  + More
Deluxe family Suite
Hotel Room
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Amenities
  • Telephone
  • Refrigerator
  • Iron
  • Sofa
  •  + More
3 BHK Villas Room
Hotel Room
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Amenities
  • Telephone
  • Refrigerator
  • Iron
  • Sofa
  •  + More
2 BHK Villas Room
Hotel Room
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Amenities
  • Telephone
  • Refrigerator
  • Iron
  • Sofa
  •  + More
Deluxe Double Room
Hotel Room
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Amenities
  • Telephone
  • Refrigerator
  • Iron
  • Sofa
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Nice resort
    on Jul 27, 2019
    Resort is well organised with multiple low rise apartments...staff response and their service is very good even at night...but one problem of resort is of hot water...u have to take bath early otherwise u would get cold water for bath as resort have solar gyser..... More
  • hotel_trip
    Distroyed the whole plan and schedule
    on Jul 20, 2019
    This resort is by far one of the most inhospitable, inhuman and rotten customer service you will ever have the misfortune of experiencing in Goa!!! We, comprising a team of 55, unsuspectingly made the blunder of selecting this resort for our annual tour to Goa. We came here to relax and unwind expecting a welcoming stay but we were in for a shock! Unfortunately we ended up having a horrible time, due to their uncouth, rude and totally uncalled for behavior and complete lack of regard and negligence towards guest comfort and enjoyment. Just a warning out there for what you can expect if you ever make the same mistake as us to choose this spot as your stay. Here goes.. - Delayed checkin by 2 hours - Reusable bottles - Power failure - Jammed locks - Restricted dress code in swimming pool which they did not inform us in advance at time of booking - Claim to have two pools, but only one can be used, the other pool is not maintained and a dead frog could be seen in it!! - Sub standard blankets and sheets - Dirty unkept balcony - Poor water supply - Stinky, dusty hall - Impolite, rude staff behavior towards guests - Delayed check out To add to our plight, we got held back at check out time. They accused us of stealing their dirty blankets and filthy towel. They wanted to go through our bags. Their security locked the gate on us. They were so impolite and rude to us. Why would we need their dirty soiled items, when we were already so dissatisfied with their facilities? We had to speak up and take our stand, else they would have rummaged through our bags which could have taken hours, as we were a large group. Just think what kind of hotel would ever treat their guests like jail inmates!! On top of it, when we genuinely reviewed them here to give our feedback, they are so lazy that they have been copy pasting the same reply to all of us. Instead of apologising and trying to make amends, they have been threatening us of having footage of our mob behavior towards their lady staff, who was their Manager in charge. First of all, more than half our group consisted of girls and we completely refute your allegation that we behaved in unruly way towards your Manager lady. Since she was in charge, our Partner in charge had to report our grievances and complain about the rude behavior and uncalled for and baseless accusations made on us to her. You say that you made a mistake of taking on a group of 55 person at a measily price on 4 person sharing. You know what?We did not force this rate on you, you agreed for this offer price on your own. We would have gone to another better priced hotel where service is good rather than your stupid offer. Once you decide to take it on, its your duty ensure that we have a pleasant experience during our stay. But you decided that you wanted to make us suffer for agreeing to such low rates and decided to make our stay as unpleasant as possible. Never seen such cheap, low tactics. So unclassy and low standards!! You should understand that first and foremost thing being in the hospitality business is providing an amazing guest/customer experience. You claim to have survived 8 years but bad customer service can make you wind up any second, if word of this gets out. You could choose to close this matter by choosing to apologise than giving lame replies to counter our reviews. Or you can continue with trying to salvage your name despite unhappy, dissatisfied customers and lose business. Upto you. Your loss. Good luck... More
  • hotel_trip
    Pathetic attitude and behaviour
    on Jul 18, 2019
    An obnoxious rotten egg that looks nice outside and placed among good eggs - Thats in total Royal Assagao for you. The place provides you one of the worst hospitality experience ever in Goa. We had almost 60 people in total and still the reception was unpleasant. They acted like they had a lot of occupied rooms and was busy, but the fact was, apart from us, there were barely hand-count guests. The rooms are substandard and you never get a thing asked for like towels, sugar, tea bags and the funny reason for the same is “you are a group”. I don’t understand how these people with such a horrendous hospitality survive in Goa. Only thing to be felt “out of that” place is the restaurant. Those guys were really good and the food too was better. But the whole twist was when the housekeeping accused of us taking one of their blankets and behold, they wanted to search our backpacks for their “spot full” blanket and for that they closed the gate so some of us are held inside. From checkin to checkout, it was a downer. Families and friends, be cautious of the Royal Assagao.... More
  • hotel_trip
    WORST STAFF EVER
    on Jul 18, 2019
    WORST PLACE EVER TO STAY Very bad experience. Too un cooperative staff. No facilities, bad hygiene, poor hospitality, arrogant team. Drinking water provided in used bottles, Blankets and beds substandard, balconies cleaned before ages, rooms full of dust, bath towels would have been white when bought 10 years ago! Denied us tea bags and sugar as we were a group, and refused to give us air conditioner in common area. The bathroom taps suddenly stopped, and had to wait half an hour to get things sorted (drenched). And guess what, they accused us of stealing one of their ages old blanket and locked 55* people (all young enthusiastic professional students and reputed professionals) inside their premises to check all of our bags??!! Seriously?????! Worst place ever to go!... More
  • hotel_trip
    Stayed at the resort on holidays
    on May 29, 2019
    They have a good property staff is good but facilities lacking Stayed for four days. There was a electricity problem on all days no proper electricity back up.very far from city. Lobby having AC fitted but non operative in such a high temperature in summer .food is average Touring cost is on higher side . Overhaul experience not satisfactory... More
  • Excellent
    89
  • Very Good
    83
  • Good
    56
  • Fair
    15
  • Poor
    38

Overview

Nestled in the midst of exotic palm trees, the Royale Assagao Resort in the beautiful village of Assagao is a heavenly paradise to be experienced. In 2016, this 3Star resort was felicitated as the best host in the budget hotel category by Yatra. Accommodations include deluxe, villa and apartment styled rooms that are fully furnished and maintained with hi-end amenities such as split air conditioning, tea & coffee facilities, 32-inch LCD TV with satellite channels, optional mini bar fully stocked, iron & ironing board and hair dryer. Dining options include an Indian restaurant for large selection of multi-national cuisine and Indian sweets; and a cafe for traditional Indian Darjeeling tea, Continental coffee's and tea's and Indian savouries. Other facilities include luggage storage, travel desk, shuttle to beach, doctor on call, 24hrs gated security, 2 swimming pools, Wi-Fi, car & bike hire, laundry services, gift and utility shop, 24hrs room service, 24hrs reception and money exchange. Guests can hire bicycles and explore some tourist sites such as Calangute Beach, Chapora Fort, Baga Beach, Anjuna Beach and Anjuna Flea Market, which are all within a distance of 6kms from the Royale Assagao Resort, which is 3kms from the best of casino gaming areas.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 11 AM.

Policies
  1. Compulsory Gala dinner on New Years Eve (31st December ) - Per Adult INR 4000,|Child below 5 years will be complimentary, above 5 years and below 12 years will be INR 2000 Per child Directly Pay @ Hotel
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.