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The Roa Hotel

1 room, 2 adults
Good
3/5

Losing its charm!on Dec 24, 2017

This was my third visit to this hotel. I stayed for one night during the 3rd week of December wit...Read All

333 LBS Marg, Ghatkoper West, Ghatkopar, MUMBAI, MAHARASHTRA, India, Pin-400086 , Mumbai
Amenities:
  • Internet Access
  • WIFI
  • Restaurant
  • Transportation Service
  • 24-Hour Security
+ More

Rooms

Executive Room
Hotel Room
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Boutique Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Losing its charm!
    on Dec 24, 2017
    This was my third visit to this hotel. I stayed for one night during the 3rd week of December with my family. There were 3 of us and this time my experience was not a very good one, starting from the parking entry. I have a advise for the hotel staff to put up mandatory reserved parking boards on the designated parking spots which are reserved for your staff or your owner. I drove from Pune early in the morning and entered the hotel to park in the basement area, suddenly the parking attendant says, don't park here, ye seth ki jagah hai (Owner parks here). Fine no issues. I take my car out and tried parking alongside a couple of cabs and he once again insists on parking very close to the cars leaving as much space for other vehicles. I know that I had parked appropriately...but this guy was insisting. I requested that I am tired driving and will move and adjust the vehicle if needed call me. But he still insists. I tell him that this is my 3rd visit and I know that being a weekday your hotel parking is never full and remains almost empty overnight also. Still this parking attendant insists......this really put me off. I told him let me atleast check in and come back...he still insists to park very close to the car next to mine and leave as much space as possible......not a good behavior.... Coming to the room part, we were given a boutique room which was too small for 3 people. Please don't go by the pics of the rooms, they are way too enlarged...but the reality is something else. Fine, we settled for that room. Breakfast is really not good and very less choices....better to eat outside...also the dining area is stinky and feels that the furniture is not cleaned since last 10-20 years..... Now the reception part. The fellow at the reception was friendly but the next day I had some work and was going out when he asked me to clear all bills and then go outside...I told him that I will come well before your check out time and clear food bills. But he insisted again and again...No issues I cleared the bill. Being a third time guest this experience was not good overall. Thanks Roa, now my last choice for stay in Ghatkopar.... More
  • hotel_trip
    The place is crumbling
    on Sep 17, 2017
    I stayed in this hotel for 2 nights. The first night I spent in a room which had damp walls and was extremely smelly. The AC thermostat was also not working. The next day, I asked for a change of room. The second room was better yet had seepage through walls. Blame it on the Mumbai rains? The chair provided in the room was a bar chair. While working, I reclined a little bit and whoah.... the chair toppled over. Given me a bruised elbow.... The staff tried their best to help out, but complained that the owner does not spend in maintenance. No more visits here for me... Pluses : very close to Godrej, Vikhroli if that's your work area. RK restaurant is about 50 m away... serves good food..... More
  • hotel_trip
    Very practical stay
    on Aug 29, 2017
    Stayed in this hotel for 3 nights for my Mumbai trip The hotel is very practical. Check in was smooth yet time taking Rooms and bathrooms are small, yet cozy and comfortable. The only drawback being the room service. The boys seemed hungry for tips and served as if we were a liability. We used to get up late so couldn't enjoy the breakfast The plus point is the location. Centrally located and is easily accessible by Mumbai local train Recommended, worth it, it just needs to work upon room service... More
  • hotel_trip
    Excellent place to stay near Powai/Hiranandani
    on Apr 12, 2017
    This is one of the most economical and best hotels to stay near IIT Powai and Hiranandani area. The R city mall is nearby only. We stayed there with friends on the way back from Lonavala. Lovely and spacious rooms with a calm aura. The best place to spend quality time in a quiet atmosphere, away from Mumbai traffic.... More
  • hotel_trip
    Ok for short stay
    on Apr 11, 2017
    The hotel seems to have a lot going for it but age is showing through. The rooms are quite spacious and the staff is courteous and eager to assist. The property is old and under maintenance work. The entire front was under scaffold when I visited. The washrooms are small and due to the age of the rooms and the humidity in Mumbai, rooms sometime have a smell caused by dampness. The menu is small and limited and the breakfast buffet is tiny with no options for non-vegetarians apart from eggs. The friendly staff tries to make up for all this and mostly succeeds in keeping your stay pleasant.... More
  • Excellent
    5
  • Very Good
    17
  • Good
    23
  • Fair
    12
  • Poor
    5

Overview

Located at 0.5 km from the Laxminarayan Temple, The Roa Hotel is a budget accommodation in Mumbai that provides its guests with free Wi-Fi internet access. The Ghatkopar Railway Station is located at 1 km from the hotel. This hotel has 3 floors with 44 rooms. All the rooms have flat-screen TVs and in-room safes. Each room has an attached bathroom. The on-site facilities include a a business center, coffee shop, bar, and multi-cuisine restaurant. This Mumbai hotel offers laundry service as well as round-the-clock room service. The Roa Hotel provides travel-desk assistance to its guests. It is accessible from the Ghatkopar Bus Depot (1 km) and Chhatrapati Shivaji International Airport (9 km). The Powai Lake (5 km), Gateway of India (25 km), Hanging Garden (25 km), and Sanjay Gandhi National Park (27 km) are a few places that guests can visit.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.