Pathetic stay of my life
on Feb 18, 2020
The room was not at all looks like the rooms shown in the pictures, so bad ambience, poor smell of damping, walls has issues of damping and layers has fallen down, washroom is quite quite small, furniture was so old, there is no cupboard in the room, flies and mosquitoes are the residents of rooms, so after all this we have requested to upgrade the rooms the have luckily upgrade the property of their own but allotted lowest segment of room to us, where all the previous issues are same and new issues were added in the list:
Ibibo said that hotelier will upgrade the room without taking any extra cost but at the time of check-in they have asked us 2000 rs. Additional for upgradation of room.
After the long an tiring journey we finally decided to compromise because we do not want to spoil our Goa trip but below are the things which kept me writing this long review about both the properties:
Entrance door height is 5.4 feet.
Room height is 7 feet.
Washroom ceiling height is 6 feet, I can not even stand there.
Some insects are there in washroom.
But story doesn’t ends here, we asked for the clean blankets they have denied to provide us, we asked for the clean towels they have denied us.
I am a frequent traveller and I never written such a big review for anything in my lifetime but now you guys can imagine how frustrating and harassing experience it was.
Kindly do not even think about RIVASA COMFORT, RIVASA RESORT OR ANY OTHER RIVASA PROPERTY ANYWHERE IN GOA. I am not sure about the PAN India.
I might be missing some of my more bad experiences, I guess.
Worst place ever!
on Jan 26, 2020
This is the worst place ever. Don’t let the location fool you, as that’s the only good thing about it. We booked 5 rooms at around 1500 per room per night and we regretted the minute we entered.
Place is dirty and it stinks. Service is pathetic. Food is seriously bad. I upgraded my room from the ugly basic (as it was in hole) and had bedbugs to a deluxe room. In the Deluxe room, Bathroom was leaking and bed sheets were dirty. This hotel was so dirty that they provided us a blanket with dried booger.
Guys don’t go here if you don’t want to ruin your holiday all together.
Good part: some convenience due to location
Bad Part: everything. Will never stay here again! Hope nobody else does
We were 5 couples with 5 children.
Not meant for a pleasant seamless stay
on Oct 8, 2019
The rooms are filthy and not cleaned up. Too many cockroaches. They made me wait for 3 hrs when I checked it at 3.30 PM, though I had requested them earlier to keep the room ready and the check-in time was 11 AM.
The TV didn't work and they couldn't fix it, though they are charging me for it.
The dustbin was broken. The bed linens were dirty. AC needed to be fixed.
First, they asked me to check-in in a room where the washroom was filled with human potty as they didn't clean up and it was not flushed.
There were too many power cuts and had to stay without power till the power cut for the whole night as they didn't have a proper power back up. They didn't even turn the generator on and tried saving their money and claimed they ran out of diesel.
The first room they couldn't turn the television on in a whole day and the AC didn't have a remote and had a broken dustbin. After much complaining, they transferred me to a better room the next day.
This new room at least everything worked barring the blanket had a few cockroaches and the room there were a few which disturbed your night sleep by flying on top of you while you are sleeping. Though they mentioned they had done a pest control but I doubt that as another room was filled with cockroaches.
The manager Bobby is a very nice person and tried his best to mitigate things but he had limitations as the owners are shrewd and do not want to invest in this hotel and focussing on just minting money rather than providing any services.
The other staffs were kind enough but the lack of enthusiasm showed they are frustrated with the hotel management, probably because they are not getting paid properly. Additionally, to get your work done in the hotel you need to tell the staff repeatedly for the outcome.
However, as mentioned the manager is kind and helpful and is a nice person with his own limitations.
Don't stay. Horrible hotel. Poor service.
Goa's worst hotel
on Jun 13, 2019
This is goa's baddests hotel ever, if you see in app's and websites hotels show you breakfast free, you see the swimming pool and many facilities, and you real seen is there is poor facilities of everything, no break fast, and you cant see the swimming pool,. please do not booked this hotel, dharmshala is batter than this.
on May 7, 2019
I stay 3 days in ths resort.is good resort ..I enjoy ths holiday To Much..nice room clean room..nice destination..Mr .Anirudh reception maneger is nice guy..he guide me too gud..he doing his job very well.
Nice resort to stay..