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The Rivasa Resort - Calangute

1 room, 2 adults
Good
3.5/5

Excellent customer service at Rivasa Goaon Jan 14, 2019

My family stayed at the Rivasa resort calangute after travelling on London Gatwick to Goa Tui fli...Read All

Dr. AFONSO ROAD, Umtawado,, Calangute,Bardez,Goa, Calangute, GOA, GOA, India, Pin-403516 , Goa
Amenities:
  • Parking
  • WIFI
  • Airport Shuttle (surcharge)
  • Housekeeping
  • Doctor on Call
+ More

Rooms

Family Ac room
Hotel Room
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Mini Ac Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Excellent customer service at Rivasa Goa
    on Jan 14, 2019
    My family stayed at the Rivasa resort calangute after travelling on London Gatwick to Goa Tui flight .We received a warm welcome by the reception staff and hotel manager .We booked the suite which included Breakfast .The rooms were clean and our bed were comfortable .The breakfast was satisfying and customer service was good at the restaurant attached to this hotel.I informed the manager that it was my sons birthday and they were kind enough to send us a complimentary cake which was very much appreciated by us .We will be going back to Goa next year and will certainly stay at the Rivasa resort calangute once again .Great job ... More
  • hotel_trip
    Money mongers and careless Sandeep
    on Jan 12, 2019
    Mr Sandeep of Rivasa resort and Bikash jee of Rivasa Comfort. How carelessly they duped and fraud tried to cheat. While booking I called them regarding the facilities, they commented saying Pls dony book thru the web, we will book ur stay on arrival and u can pay cash (I have call recording). i told repeatedly tht i have flight from Assam to Goa so ensure everything is ok. Bt on arrival they downgraded the room saying deluxe is all sold so u have no option. I told tht u told me to cancel online and pay cash at desk. The samelessy stood along lobby manager with sorry face. We just left before they cud further cheat us. (infact now they thought we had no other option but stay at their mercy and pay whatever price they want and take the most congested standard room with space of bed only)... More
  • hotel_trip
    Good stay
    on Dec 22, 2018
    Hotel was good enough to stay hotel service, swimming pool every thing was just perfect calangute beach was just 5mins walkable distance to beach best part of this hotel is staffing there staffs are really very polite specially Mr Bobby perfect man for hospitality.... More
  • hotel_trip
    Great stay
    on Dec 10, 2018
    I had a great stay at your hotel and special thanks to the handsome guy at reception mr.bobby who made our stay very comfortable and awesome. Very humble polite and helpful staff. We will definitely recommend to others also. Thanks... More
  • hotel_trip
    "PATHETIC"
    on Nov 28, 2018
    The worst experience in my travel history. Room was a playground for cockroaches. On top of that, when brought to the reception staff's attention, his response was it was due to the weather. I bet they do not know something called maintenance. Everyday, the room lock would get auto-locked around 11 a.m. and we had to go down (from the third floor. Mind you, the property does not have a lift) to the reception and get it unlocked. Power is another deal-breaker. They do not operate the genset during outage. Front officer staff very very rude, not knowledgeable and uncooperative. The extra mattress looked like it had been bought at a garage sale. Toilet seats had dirty stains. In spite of reading the bad reviews before booking this property, I assumed they would have taken care of the earlier complaints and made things better. My foolishness! I take it I am the one to blame rather than the property for not considering the reviews of my fellow travelers. If you plan to book this property, I would suggest you brace yourselves for an awful experience that would leave a sour taste.... More
  • Excellent
    59
  • Very Good
    44
  • Good
    33
  • Fair
    15
  • Poor
    32

Overview

Surrounded by greenery, this beautiful designed Anup Holiday Homes is located less than a kilometer away from Calangute Beach. Group tourist can stay together in dormitories which has beautiful balcony. This holiday home also provides a splendid stay with soothing facilities like ayurvedic massage on surcharge and swimming pool.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.