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The Retreat Hotel

1 room, 2 adults
Good
3/5

3 day stayon Dec 13, 2017

Location is really good and safe. 24*7 security guard. Well connected to the main road and bus st...Read All

Camp Road Junction Selaiyur,, Tambaram, CHENNAI, TAMIL NADU, India, Pin-600073 , Chennai
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Transportation Service
+ More

Rooms

Standard Compact
Hotel Room
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Standard Room
Hotel Room
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Deluxe Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    3 day stay
    on Dec 13, 2017
    Location is really good and safe. 24*7 security guard. Well connected to the main road and bus stops No doubt it's a nice hotel but needs little maintenance. Room is good. Housekeeping is ok. Bathroom needs some ventilation, Nice place. Clean and cosy. Family room is good enough for a family of four people. There is no restaurant or coffee shop. I guess that will be sorted out when the new block is completed.... More
  • hotel_trip
    Poor poor experience
    on Nov 22, 2016
    Horrible experience. . Really expensive too not worth it.. poor service.. no water supply nothing.. please please dnt book this hotel.. and the flush doesnt work the shower doesnt work .. horrible....... More
  • hotel_trip
    Good hotel with excellent service
    on Sep 6, 2016
    We booked this hotel through Oyo Rooms.We had a very pleasant stay overall. The lady in the reception was very helpful in arranging everything for us. She also helped us in extending our room booking when Oyo denied extending our stay. This is located on the main road accessible very much to Railway Station. You step out of the hotel and is the bus stop. I will prefer this hotel.... More
  • hotel_trip
    Don't trust their booking system
    on Aug 13, 2016
    I booked this hotel for a one night stay through Expedia and I got a confirmation which clearly said that I have the booking and no need to reconfirm. But I checked with the hotel anyway 2 days before my stay and was told that my booking has been cancelled due to oversubscription. My friend who was to stay in the same hotel, booked through Hotels.com and he had the same story - booking cancelled due to oversubscription. We both went to the hotel and made a fuss and we were given a shared room. The room was not great - but we accepted that for what we paid. But we got stinking water from the taps which smelt like the gutter - which was totally unacceptable. The only reason we picked this hotel was that it was close to MCC, but in future I would rather stay at a better place even if it means travelling a bit... More
  • hotel_trip
    Not worth for money
    on Jul 21, 2016
    This is the only costly hotel in camproad area. However not worth it. All rooms are smoking rooms. The bed and towel is bought 20 years before. No water bottle and no complementary tea coffee in room. Only wifi is good. No power back up. The advantage is the location. ... More
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    4

Overview

Located 12.4 km away from Chennai International Airport, Hotel the Retreat provides free Wi-Fi facility throughout the property. This hotel in Chennai has a luxurious on-site bar, Hi-Side offering wide array of wines and drinks. This hotel in Chennai houses 21 elegantly designed rooms with essential in room conveniences. Some of the in-room amenities are LCD TV, mini bar and telephone. Safe deposit lockers are provided on request.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.