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The Retreat Hotel & Convention Ce...

1 room, 2 adults
Good
3.5/5

A restful retreat that is Wheelchair friendlyon Dec 16, 2017

We had a wonderful three night holiday at the Retreat at Madh, which is close to Malad, Mumbai. I...Read All

Erangal Beach, Madh Island, Marve Road, Malad (W), Malad, MUMBAI, MAHARASHTRA, India, Pin-400061 , Mumbai
Amenities:
  • Internet Access
  • WIFI
  • Restaurant
  • Kids Pool
  • Gym
+ More

Rooms

Palm View Deluxe Room with Breakfast
Hotel Room
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Pool View Executive Room with Breakfast
Hotel Room
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Palm View Executive Room with Breakfast
Hotel Room
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Pool View Deluxe Suite
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    A restful retreat that is Wheelchair friendly
    on Dec 16, 2017
    We had a wonderful three night holiday at the Retreat at Madh, which is close to Malad, Mumbai. It is a lovely resort situated just at a tip of Mumbai, on a beach. We booked Room no.418 as it is the only Wheelchair accessible room in the hotel. It was comfortable and my husband could comfortably manoeuvre his wheelchair inside the room. We could go down to the pool area in the Wheelchair too The staff in this resort are so well trained..... each and every one was polite and helpful. I must mention the Bell Captain, Rakesh and all the bell boys. were every willing to help with a nice smile and also Bona Kolii in the restaurant was really ever ready to help and so efficient . At reception, Preeti was a great help to us. The food too was good here. We enjoyed the soups, and the oriental food as also the sandwiches. We had the buffet for just one meal and it was a good spread of Indian food. Chef Bhatt too was very nice. We did visit a big mall in Malad called the Infinity Mall .... it was quite interesting. Getting a hired car is quite difficult and even ordering an Über or Ola cab was difficult as their app kept showing that no cars were available! It was only thanks to the wonderful staff that we were able to get a cab.... More
  • hotel_trip
    Value but not five star, foreigners avoid!!
    on Dec 6, 2017
    If you are a tourist who wants to see Mumbai this is 1.5hrs away from everything. Difficult to get taxis between 8pm and 8am. Its a value hotel, average but definately not five star. Rooms and hotel look tired and need refreshing. Amenties good but cannot be used as there is a bad fish smell. Unknown to us there is a fiah drying and fish market right by hotel. Some days difficult to get out to pool/ gardens due to nasty smell. Food is ok and servive is average. Wifi is paid for and bottled water is soemtimes not provided in this so called five star hotel. Suitable for locals due to location and value. Tourist and romantics must avoid.... More
  • hotel_trip
    most comfortable stay with all amenities and good food by special chef " Mr.Bhatt "
    on Dec 3, 2017
    hi friends, just like to share my experience at the retreat hotel & convention center. It was a 4 nights stay with very nice buffet breakfast....right from an impressive view of the hotel with alongside beach and a big size pool with all the amenities provided, this was my best choice. Awesome breakfast served every day in the restaurant and a special care from chef " Mr. Bhatt " ensuring the best quality of food to be served to their guests was wonderful. It was really a nice gesture of him to fulfill our wish to eat "vada Pao" in breakfast & to our surprise, the next day it was specially prepared for us besides the regular breakfast.These small gestures matters a lot and make you earn loyalty of the guests. Eager to visit the same place again & Thank you so much !... More
  • hotel_trip
    Pleasure again to stay here !
    on Nov 18, 2017
    This is actually my second visit to the hotel. The service is good the staff most cordial. Special Thanks to the lifeguard and staff at the pool. The room service is quick Even on a crowded day the food and service was prompt. Lobby area is spacious The best pool with hot water jacuzzi!! Great place for family !! Although the property is old the staff and the facility make up for it ... More
  • hotel_trip
    Great lobby
    on Nov 16, 2017
    This hotel is not where you should look to stay if you are planning on sightseeing in Mumbai. You will find yourself 1.5 hour drive from EVERYTHING of interest. The wait for a cab on average was 25 minutes. The rooms are decent sized but in need of updating and had a weird damp smell and feel. The staff is friendly though clueless as every time you ask questions one they would have to telephone someone for an answer.... More
  • Excellent
    88
  • Very Good
    139
  • Good
    111
  • Fair
    42
  • Poor
    45

Overview

This is a magnificent 5Star deluxe hotel, an ideal get away retreat on the Madh Marve Road. The property is vast and maintained with a charming ambience, featuring beautifully maintained gardens, a lagoon shaped swimming pool with a waterfall, a sunken bar and an open-air Jacuzzi. A total of 147 spacious well-appointed rooms, overlooking the swaying palms of the Madh Island are maintained with international standards and fitted with finest modern amenities.

Policies

Check in Check out

Hotel Check-in Time is 11 AM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 11 AM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.