on Dec 26, 2017
One of the better properties to stay in chennai. It was my first time in this hotel in chennai but i am pleasantly surprized. Smitha at front desk took no time to check us in and she was extremely helpful considerring the fact that we had come to the hotel late. Further since we were leaving at
Smart modern downtown hotel
on Dec 18, 2017
Ultra modern & only 45 minutes from the airport. Clean, comfortable streamlined rooms with nice toiletries & furnishings.
The standard of service was excellent except for the waitrers, who were absolutely useless in both the Madras the Kitchen restaurants. The food, however, was excellent in both of the restaurants that we tried and the breakfast buffet was sumptuous with endless choice.
There was a small but pleasant pool on the roof as well as a gym and spa.
Good but read review
on Dec 13, 2017
Stayed 1N & 2 D. Staff is polite generally. Hotel is clean. Room size is good for a couple or one kid family even if you take deluxe room.
Cannot say all staff maintain the quality, pool man appeared to be a bit grumpy, saying so many rules. When my wife ordered a beer at pool he is looking like ' what?' But when he understand she is a foreigner the whole scenario and the attitude changed to positive. Those mediocre culture was not expected from a hotel of this standard.
Food is good. The buffet breakfast is excellent. But the dinner is much overpriced. With GST , service charges and GST for service charges will cost you more than 4k for a normal buffet dinner even without drinks. If you are rich not to consider above point, don't consider. Then about TV in room is small and old, just a small flat TV. Then the balcony showing in advertising is not with deluxe rooms, and they are opening to a courtyard not to openly outside and I believe those in smoker's rooms. If you choose for ordering to pool or room, most of the time it may take 30- 45 mins. The swimming pool on top is very good and clean. Good view also. But it is 4 ft pool all long. There are no life jackets or child lifejackets available. There is no kids pool also. So if you are coming with kid you may have to bring kids lifejacket of your own. The pool man have a rule book about the dress to wear to pool, but he don't have anything like the preferred dress for buying or as complimentary. Rules are plenty in his pocket.
Except a few small unpleasant notes which you may not face every time this is a nice hotel in the price range. The most amazing help was they are allowing early early checking of about 2 hours and late check out of about 4 hours according to room availability. And the staff and very polite and helpful generally. I will really consider the hotel on my next visit to chennai and if so will check out the pool once more....cheers
BEST HOTEL IN CHENNAI
on Dec 12, 2017
i was stayed here in last month, my stays was very comfortable, this is the one of the best hotel in chennai where u will see the lobby to room and all around are tidy and cleaned. all r well maintained.all staffs are very cooperative .i cant remind the names of the staff,but all r doing good jobs. esp santosh from housekeeping is very helpfull and soft spoken person.
at last i want to say thanks again
keep it up
on Dec 11, 2017
Was staying here for 2 nights. The place is very cozy, clean and neat. Amazing staffs & plenty choices of food. Rooms service is excellent. They have a nice bar too. Comparatively its on par with the other 5 star hotels around chennai that i’ve stayed.