on Feb 16, 2020
Overall had a very good experience.the high lounge was very relaxing with good music and view.the breakfast spread was superb with lot of variety.the staff was very good .we booked club room but the room size was not as expected.
on Feb 8, 2020
Would like to take a moment and wanted to thank you Ajay Joshua daniel for his kind and courteous nature. He made sure that my stay should go smooth and well. Definitely recommend this hotel. Keep up the good work
on Feb 6, 2020
Lighting near bathroom mirror poor and no convex mirror in bathroom which assist is shaving of beard.Room carpet stained which need cleaning. These factors needs to be looked into since these are basic requirements .
Rain tree not upto the mark
on Feb 5, 2020
I was a bit shocked, first time I am staying in a star property that is this dirty. Coffee stain on the table, dried rice particles on the carpet, some biscuit crumb from the remains of the previous guest in the corner of the floor, stain on the commode and stain on the carpet. I was quiet shocked and felt very dirty staying in such a place. Second day when I saw these stains remained after room cleaning I called back the cleaning staff and instructed them to clean it again and showed them the stains.
I also ordered a thai green curry on day 1 which was spicy beyond words. Since it was late at night and I was too hungry I quietly had to eat it. However when I told the staff of my experience they said thats how Thai curry will be. That was not good. Its not my first time I am having this dish. I order it everywhere as it is my favourite food. I thought the response was very good.
But for this, breakfast was good, service was good, all cab arrangements were handled very well, front desk is courteous.
Beautiful food, lovely rooms, ease of travel to airport!
on Feb 4, 2020
Thank you to Raintree Anna Salai for caring for us and our group members (20 total) so well. The warm welcome, the pre-arrival communication, the consideration of our needs, the incredible food, and all of your support in answering our questions and helping our last night in India to be a celebration - we felt the goodness of all of your efforts.
We will come back next time we are in Chennai!