Good Business Hotel
on Nov 18, 2019
The property is on CG road, which is in the heart of the city. The rooms are quite spacious, neat and clean. They have two property which are adjustment to each other.The breakfast is served at Zaffron restaurant and had a decent spread . The quality and taste was fine . Front office team was excellent .Overall experience was good and would surely recommend this property to Business travellers .
Business visit: terrible experience.
on Nov 6, 2019
I visited during August 2019. First thing I did not like was the presence of lousy hotel staff. They did not even know how to swipe a card. They had to borrow a working swiping machine from the other hotel on other side of the road. The reception desk was unaware that, they should provide the invoice or bill during the time of check out. I had to ask.
Had a terrorisng experience and hence want to create awareness
on Jul 18, 2019
- The corridors of the hotel are lit with zero size bulbs, where it is difficult to even see the key hole after dark.
- The doorbell to my room was not working , this is after they have shifted to me a superior room , cause their corridors were dark
- Next morning at around 8 am – I was just about getting dressed, when one of the hotel boys walked into my room with a master key , without even knocking
He said he didn’t know the room was occupied . Incidentally this is the same boy who carries my luggage to the room the night before
He was neither carrying the housekeeping tray nor anything else. Please explain why was he walking in . ( all this is visible on the supposed cameras in the lobby)
The occupancy list had my name on it , he was aware of the fact yet walked in with a master key in single females room
Had to throw my weight around and threaten police action at the lobby to get attention to even lodge a complaint and speak to the GM.
Mr.Khosla the CEO apologised for the event
The concern is not the apology post the event but the nightmare faced before. It’s a high risk place cause staff is unprofessional, there is no heed to bare minimum standards of lighting, coupled with weak key management process.
on Jun 4, 2019
Quite a good place to be. The house keeping, the rooms. People were quite coordinative. The guy B.L. Gupta was very helpful and had a very good nature. Loved the service there and looking forward to visiting it again. Replied politely about everything asked and had a friendly nature.
Good stay, once they fixed the internet
on May 25, 2019
When I got there, there was no internet at all except in the lobby. I complained, complained, complained. They sent two staff to play with my laptop, but nothing really worked. It seemed fairly clear to me the problem was that there was no signal on my floor. It was not my computer's problem.
Finally, after 1.5 days, it worked. Normally, I wouldn't care that much, but I need to do work and I needed the internet to do that work.
Finally, it was fixed and the manager was very nice to me and for my final day, the internet was strong and reliable.