• Home
  • India
  • maharashtra
  • Mumbai
  • Andheri East
  • The Peninsula Grand Hotel

The Peninsula Grand Hotel

1 room, 2 adults
Good
3.5/5

Very pooron Nov 23, 2019

It was not a good experience.Location is horrible, congested.Not worth Food is also not good not ...Read All

Saki Naka Junction,Andheri East,Andheri East,MUMBAI,MAHARASHTRA,India,Pin-400072 , Mumbai
Amenities:
  • Valet Parking
  • Internet access
  • WIFI
  • Restaurant
  • Room Service
+ More

Rooms

Deluxe Room
Hotel Room
View More Images
Superior Room CP - Long Stayer Smart Rate Gain
Hotel Room
View More Images
Superior Room CP - Long Stayer Smart Rate Gain
Hotel Room
View Image
Superior Room
Hotel Room
View More Images

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Very poor
    on Nov 23, 2019
    It was not a good experience.Location is horrible, congested.Not worth Food is also not good not palatable. The staff look very unprofessional and unpleasant.The restaurant downstairs is actually a pub ,cheap crowd looming over... More
  • hotel_trip
    Experience was bad
    on Nov 15, 2019
    I have stayed in this hotel many times as a corporate booking. However the staff is very new i think so. They dnt understand english well. I had colleagues with me who can only speak english so it was a language barrier. Rooms are also old and bath tub were broken. The dining area orders were delayed so much. We have to ask several times to check for our order. Breakfast is nice.... More
  • hotel_trip
    High priced and highly pathetic service
    on Nov 10, 2019
    Stayed for more than a week time for a business trip but really find it pathetic. Not worth 6000 -7000 per night. One can't find any thing maintained, either rooms will not be cleaned daily or bedsheets or linens will not be changed even after 5 day... laundry service highly pathetic while its highly priced. No solution even after complaining to front office or any supervisor or floor incharge. This hotel is serviving because of disc and pub-bars. Wastage of money and time... More
  • hotel_trip
    For pathetic services ever
    on Oct 25, 2019
    This review is based on several visits in peninsula grand Mumbai. Entire staff is pathetic,their services are low class and third grade. Staff will never co operate with you not even for smallest request. Restaurant staff including their managers will never co operate with you. Their IT people will make you wait for 3 hrs n more for one small work of 2 mins. Their new way to embarrass their guest is marvelous. First they will not keep few stuff in your room for mini bar then while checking out they ll ask you pay for all those products they will keep you waiting untill they don't confirm again and again.if you don't want to feel embarrass in front of others then you pay and go or else they ll say it was by mistake sorry. I would say oyo services are much better than peninsula grand Mumbai. Or Next time they ll try another way to embarrass you.... More
  • hotel_trip
    Nothing extraoridinary
    on Sep 26, 2019
    Its an average hotel. Nothing extraordinary in it. Food is mediocre. Place is clean though. Staff is a bit rude...A girl dosed off in the lobby..and they woke her up to say no sleeping allowed. I didnt understand how a person who might be really tired can harm the decor of the hotel. 😅... More
  • Excellent
    58
  • Very Good
    96
  • Good
    51
  • Fair
    21
  • Poor
    34

Overview

Get pampered in luxury within the finest ambience in Mumbai

With a contemporary glass faade, The Peninsula Grand Hotel is a luxury hotel in Mumbai and perfect for both business travellers and leisure lovers. The hotel offers world class facilities and multiple banquets and conference rooms. It is situated in Andheri East and the suites have massage chairs and treadmills. The spa offers different wellness treatments.

Powai Lake is 7km from the hotel and the Juhu Beach is 10km away. The Shivaji Park and Gateway of India are 15 km and 28km away.

The Chhatrapati Shivaji International Airport and the Mumbai Junction Railway Station are 5 km and 20km away.
For business travellers, the hotel is in the centre of the Central Business District and 28km from Marine Drive.

All 81 rooms are well-equipped with LCD television, international satellite connection, electronic safes, tea/coffee makers, Jacuzzi, electronic walkers/treadmills and massage chairs in Suites. You can choose from Superior Room, Deluxe Room, Amor Suite, Platinum Suite and Presidential Suite.

Peninsula is the hotel s multi cuisine in-house restaurant. It specializes in Mughlai, North Indian, Chinese and fast food. The restaurant also has private dining facilities. Carafe caf? is a 24 hours coffee shop on the premises.

The hotel comes with ample parking facilities, concierge service, doctor on call, travel desk, currency exchange counters, and spa services. The hotel also offers complimentary Wi-Fi and has a modern business centre and conference rooms.

What people love the most about this property is its great location and classy ambience.

Book now and enjoy world class services at The Peninsula Grand Hotel

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.