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The Pearl Hotel

1 room, 2 adults
Good
3/5

Awful hotelon Feb 4, 2019

Only stayed 2 nights with a package,,never again,although seen really good reviews on here,our ro...Read All

8721/1,Desh bandhu Gupta Road, Pahar Ganj, Paharganj, NEW DELHI, DELHI, India, Pin-110055 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • 24-Hour Security
+ More

Rooms

Standard room -Single
Hotel Room
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Standard Room
Hotel Room
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Standard Room - Room Only
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Awful hotel
    on Feb 4, 2019
    Only stayed 2 nights with a package,,never again,although seen really good reviews on here,our room was awful,the bathroom was filthy,no housekeeping, toiletries were supposed to be complimentary,,1 small bar of soap,,WiFi non existent kept going down to reception to complain about WiFi,, their excuse the internet was down which was absolute rubbish,they were using WiFi on staff phones,,would not recommend this hotel... More
  • hotel_trip
    Delhi tour
    on Jan 29, 2019
    Just visited delhi with family. Mr rafiq vai arrange our total tour packages.he booked our accommodation in this hotel.its nice place to stay with quality breakfast.neat clean and good service.. Alhamdulillah ... More
  • hotel_trip
    Struggled with large groups
    on Aug 27, 2018
    This hotel was our first and last leg of a long India journey with 30 plus of us. I feel that the hotel struggled with such a large influx of individuals however on a whole were able to deliver a good service. The breakfast was that of plentiful and roof top was gorgeous. However the shower cubicles were not quite to my standard but for the price how can you complain. As a white female westerner I felt very safe in the hotel and the male members of staff were nothing but professional.... More
  • hotel_trip
    STAY AWAY FROM THIS HOTEL
    on Aug 4, 2018
    So, I booked a room for 2 people for 7 nights in this hotel. I'm a constant traveler so I know what to expect in these hotels they have these amenities and that... And like this hotel, they are not what they say they are in their profile at online (Proof, all the bad reviews of guests who stayed here in the past). On my second to the last night I asked my friend from Delhi to spend the night over so we could go directly to the apartment we we're looking into the following morning so he won't get late for work and I won't waste time getting lost. We arrived at the hotel at past 1am.. we woke up at 8am to have breakfast and we head on to our destination. This is where the crazy happened. The receptionist, ask me if my friend slept here for the night, I said yes (he is the same receptionist who welcomed us when we arrived by the way and the same one who gave us medication for colds because my friend was not feeling well that night). The receptionist started telling me that they have a rule that says Delhi locals are not allowed to sleep in their hotel. I was stunned. First, they expect their guests to memorize all their rules? Second, he was there when we arrived and I asked for medication, why didn't he say something? Third, it's outright discrimenation of their kind. To another level! Fourth, he doesn't have to lecture me in front of my guest at the reception while we are in a hurry to get a cab so we won't get stuck in traffic (Which is the only reason why I had my friend stayed over). Fifth, he kept talking to my friend in Hindi, asking for my friend's ID. Isn't that something you should be asking for when someone arrives and not when someone leaves? Sixth, the other guy at the reception insinuates that they are not humiliating me (So how am I suppose to feel of their ambush attack at the reception? Do they have control over how I should feel?) Seventh, there's a better and more professional way of handling these matters. I am after all a guest and a paying customer and a tourist that promotes tourism for India and provides business to their hotel and many other merchants in this industry. Respect should have been practiced. This experience, got me into thinking, if India and their tourism sector, allows this kind of descrimanation of their own kind is't really safe for tourists to come to India and experience their culture? If some of them can be this brutal in dealing with these things, how well will others do? It's really scary. I will never set foot in India after this trip and I ask everyone who reads this review not to recommend this hotel. Worst hotel ever! Read all the negative feedback about them before me and you'll see mine is only cherry on top.... More
  • hotel_trip
    Please dont enter in here
    on Jun 24, 2018
    Hi , I was on a trip solo to delhi . The pics in site even in TripAdvisor or booking .Com will fascinate you . The lighting of hotel . The pool at terrace . But check my pic the real story is the lighting is falling from here n there . No pool at terrace but a open devastated broken small tub at top which u presume that can blast as it resemble to a big alien bomb. One suggestions please avoid this hotel even if they offer 1.2 to 1.8 per night . Good things : food is good , room service is excellent , room spacious .... More
  • Excellent
    42
  • Very Good
    52
  • Good
    36
  • Fair
    29
  • Poor
    36

Overview

The Pearl Hotel is a 3 star accommodation in New Delhi, located at a distance of 15 km from Indira Gandhi International Airport and 4 km from Connaught Place. This property offers free Wi-Fi connectivity. Housing a total of 32 spacious rooms, this 3 storey hotel in New Delhi provides basic in-room amenities like television, telephone, tea/coffee maker and an attached bathroom.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.