Very Bad Attitude Of Manager
on Sep 10, 2019
I have booked this hotel a many times in past but this was the last time.
The manager and front office people are having some attitude problem and they don't know how to talk with guest. There was just 1 mistake that I selected a wrong date. I requested them to change date but they denied. I was not asking for cancellation. Just a date change but the manager bluntly said no it is not possible. Even Goibibo support team said that if hotel will allow we will change the dates. But people at hotel denied it.
Feels like they are not getting enough bookings so just hungry for money. When I clearly said I don't want to cancel but just instead of Tuesday make it Wednesday the manager denied. Please send these people some money else they will keep robbing people like this.
Extremely bad behaviour. No idea how they are in hospitality business.
Best hotel to stay
on Jun 22, 2019
Everything was great, staff.
We found this an excellent hotel. Everyone was very polite and friendly and always ready to help.
The room was clean, as was the rest of the hotel. The staffs were very friendly and helpful. and the location was great. The room charge was very reasonabl.
The hotel is very well appointed, amazing breakfasts, and an excellent restaurant.
I appreciated that on the hotel website there were instructions how to get to the hotel from the airport by using public transportation.
Clean and modern hotel
on Jun 21, 2019
Apart from the location in the city which is perfect. Very close to the shopping area. Lots of lovely restaurants close by too. The room is very comfortable and the attention received from the staff was impressive. The breakfast was very complete. Clean rooms and bed, plenty of hot water, great shower. The hotel was very clean and modern. I would definitely revisit this hotel and recommend to my friends
Clean & hygienic hotel
on Apr 26, 2019
I stayed one night in this hotel, which is a short walk to all major malls.
The check in was very easy, the staff was extremely courteous, and the room was very comfortable. The shower worked well.
The breakfast buffet offered was outstanding with quality and quantity.
very clean and hygienic hotel.
I definitely use this hotel again
Perfact location to stay
on Apr 13, 2019
Perfect location, reasonable price Excellent value for money, good selection at breakfast. Hotel was spotless and well presented. Fresh towels and house keeping everyday, bed very comfortable the, shower is also great
Good air conditioning.
Rooms are comfortable, one thing I have liked is the staff are always kind and welcoming.
Would definitely return/ recommend to others