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The Panoramic Getaway

1 room, 2 adults
Very Good
4.5/5

Quirky top quality hotelon Nov 17, 2019

Beautiful views across the valley, stunning on a clear day. Attention to detail makes this hotel ...Read All

Chithirapuram, Munnar, Chithirapuram, MUNNAR, KERALA, India, Pin-685565 , Munnar
Amenities:
  • Parking
  • Valet Parking
  • Internet Access
  • WIFI
  • Breakfast Services
+ More

Rooms

The Pavallion Suite
Hotel Room
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In High demand

Deluxe Double
Hotel Room
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In High demand

The Panoramic Suite
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Quirky top quality hotel
    on Nov 17, 2019
    Beautiful views across the valley, stunning on a clear day. Attention to detail makes this hotel very special, lots of unusual features and artefacts. Bed was huge. Pools are very warm, adults only infinity pool is breathtaking. Food in main restaurant was top notch. Absolutely nothing to do here so plenty of books or similar is a must, dry hotel with little social interaction with other guests. Staff are all lovely and very attentive. Suggest you check where you are visiting as most places we went to are on the other side of Munnar which was a pain given the quality of the roads post the 2018 floods.... More
  • hotel_trip
    Very good hotel........!
    on Nov 12, 2019
    I was given room with valley view. I think all rooms are having valley view. Good decoration and ambiance. All things, the minutest ones also, are nicely picked up, chosen and maintained. Heated swimming pools were outstanding. I think Ms. Sona Bennet is behind all this. Compliments. Nice cooperative staff greatly add to the positives. Just one thing. Buffet breakfast can have some more options, especially North Indian Dishes. Otherwise it was superb too.... More
  • hotel_trip
    Pathetic service
    on Nov 3, 2019
    We booked this hotel for 3 nights after seeing good reviews on Google but our stay in this hotel was nothing less than a nightmare. We paid almost 25k for three night and expecting good service and hospitality in return. on our arrival the lady on reception didn't even say hi/hello/goodmorning and when i told we have booking she just said let me check. i found it so weird as normally a hotel staff always welcome you with a smile and humble attitude but i found nothing like this. she explained about the hotel like someone is reading a speach with angry voice and face. Infact all hotel staff had non smily faces and no etiquette of wishing their guest. The worst part happened to the next morning when i asked a kitchen staff to prepare a allo paratha (just with salt and potato) for my 2 years old son but the staff simply dinied and said its not a part of buuffet breakfast. Then i spoke with their managed and he was even more rude and said we have a cabbage paratha in buffet menu so we wont prepare aloo paratha. I have stayed in many 4&5 star properties but never came across such rude and untrained staff. Infact in good hotels generally chef and restaurant staff always ask did we like the food or do we want anything else. But in this hotel i found completely opposite. Next morning when we were in middle of our breakfast a kitchen staff came to our table and asked what your room number. ( no sir/madam, please) The staff litterely have no etiquettes how to speak with guests in evening when i called to refill the tea bags supplies they sent a tv technician in my room and almost 20 minutes later they refilled the tray. If a hotel fails to give respect and good services to guests then no matters how beautiful it is. I would not recommend anyone to stay in this property if you dont want to ruin your holidays.... More
  • hotel_trip
    Stunning views
    on Nov 1, 2019
    This hotel has stunning views over the valley near to Munnar. The rooms where lovely and the Food in the Unground bar was delicious. This is a dry hotel but the staff are happy for you to bring your own drinks to have in your room. There are 2 pools one for adults only and one for families. I presume the adult only pool is because it is an heated infinity pool on the top floor. On the top floor is an activity and seating area with a gymnasium. The activity room has table tennis and games tables. The hotel does have issues with the mains being where it is but they are trying to inure it doesn’t effect the customer as they have their own generator and lots of UPS’s. ... More
  • hotel_trip
    Beautiful view and excellent amenities
    on Oct 29, 2019
    We had a wonderful 3 day stay. The view from our room was beautiful, and we enjoyed sitting on the balcony in the mornings and evenings. Both pools are great- particularly the rooftop. The service was impeccable. We ate at both restaurants and especially enjoyed the food at the Underground, though it would be nice if beer/wine was available. The hotel is outside of Munnar but it is easy to get a tuk tuk or taxi into the town. It is next to impossible to plan activities without using local guides or being part of a tour or program- we were not aware of this- but there are multiple tours offered through the hotel. Our only suggestion is to fill up the pond with more water for the fish! Otherwise we enjoyed our stay at the PG and definitely recommend it if visiting Munnar.... More
  • Excellent
    427
  • Very Good
    90
  • Good
    32
  • Fair
    12
  • Poor
    9

Overview

Placed at a distance of 8 km from the Attukad Waterfall, The Panoramic Getaway is a luxury property offering free Wi-Fi connectivity to its guests. The property in Munnar is accessible from the Chithirapuram South Bus Stop, which is 1 km away. The hotel in Munnar accommodates a total of 55 well-appointed rooms that are equipped with essential requisites. Rooms include conveniences like makeup mirror, mini-bar, tea/coffee maker, wardrobe, flat-screen TV, attached bathroom and hot/cold water supply. Rooms have an adjoining balcony offering a view of the locale. Along with a host of conveniences, The Panoramic Getaway has various facilities that include garden, restaurant, spa center, 24-hour front desk, and parking space. Laundry, 24-hour room service, security, and express check-in/check-out are a few of the conveniences guests are offered. Cochin International Airport is at a distance of 95 km away from the property. Visitors can explore tourist spots like Sree Narayanapuram Temple (8 km) and Chengulam Reservoir (4 km).

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.