Really helpful and friendly
on Sep 3, 2018
We had an unexpected stay at the Oriental Residency due to flight cancellations but we were pleasantly surprised and very grateful for the helpful staff at this hotel. The booking was nice and easy and they picked us up at the airport. We had to rearrange transport and the manager and reception staff were more than happy to help us with this, phoning around to book taxis and train tickets for the next day. A special thanks to KK for ensuring we were sorted and happy the morning of our departure.
on Sep 1, 2018
We visited Mumbai and I had done reservations for this hotel 2 months ahead, on arriving all was good very hospitable, rooms were clean and modern only thing found the bathrooms dull it needs upgrade.
Another thing we liked it's very much in the center so moving about was easy
This hotel gives me a feeling of comfort all the time
on Aug 27, 2018
All the Staff over here is very very cooperative, cheerful and always smiling..Mr. Nelson, Mr. Ravi, Mr. Arun, Mr. Deepak, Mr. Cristopher, Mr. Khan, MR. Javed to name a few.., House keeping Staff Mr. Ghanshyam, Mr. Sandeep, and Melcom & all the housekeeping boys are very calm and good. Special thanks to the Chef for taking care of our meal. Guards are also very active and always there to help when ever you are coming in or going out of the hotel.
on Aug 27, 2018
The service was impeccable. Nelson, Krishna, More went above and beyond to make our stay outstanding. My Dad celebrated his birthday during our stay. The staff made every moment special for him. We will definitely return.
ABSOLUTELY LOVED IT
on Aug 22, 2018
we absolutely loved the hotel... the location is great as it is 2 mins from the main shopping street in mumbai and tons of restaurants are just around the corner........GREAT BASE TO EXPLORE MUMBAI........
buffet breakfast is small but good most of the items are prepared live to order.
ROOMS ARE MODERN SERVICE IS PROMPT AND CLEANLINESS STANDARDS ARE RIGHT UP THERE........GREAT VALUE FOR MONEY.....WOULD DEFINETLY RECOMMEND THIS PLACE