A comfortable stay
on Dec 7, 2017
Spend a night here last week. The room was small but comfortable. The linen fresh and the bathroom was clean. The restaurant serves good vegetarian and non vegetarian food and the portion is sufficient for three. You can have unlimited drinks for a fixed amount. The service is good.
The breakfast spread is ample and well thought out. They prepare dosas and eggs to order besides the other dishes like wadas, idlis, etc.
All in all a comfortable stay.
visit to mumbai
on Nov 22, 2017
The Oriental residency is definitely a good place to stay at Mumbai. I stayed for two days and enjoyed very good & delicious breakfast,Room is quite clean & neat, its proximity to Link Road plus point for street shopping, the behaviour of staffs were very polite in nature " Always with smile"
Visit to Mumbai
on Oct 28, 2017
I must say Oriental residency is definitely a good place to stay at Mumbai, khar.
I stayed for weeks multiple times and enjoyed very good service from mainly Arun , Patrick.
They always used to greet me with smile whenever I walked into restaurant for tea or breakfast.
Breakfast is good and the restaurant veg biryani, Thai, burnt garlic rice are the best in taste.
Rooms are serviced good.
Rooms are good and hygiene but comes with a cost of 4k INR.
Internet is fast and accessible.
My few suggestions :
Green Vegetables in the breakfast buffet and whole fruits.
Add Phulka in the hotel.
Before I end the comments, I appreciate Mr Arun service at daily breakfast buffet.
Poor Hospitality, Rude staff, Average experience in good location hotel,
on Oct 26, 2017
Unfriendly and unhelpful front desk staff of the Hotel. Although booked room for three persons, at the time of checkout they asked payment for extra bed. When told about the booking which was made for three persons, they insisted for paying for breakfast charges for third person.Without knowing the booking conditions they insisted for making additional payment which was not due.It seems they feel they have monopoly and there is compulsion for guests to choose their Hotel. Seriously feel Owner of Hotel to regularly review the performance of staff which appears missing. No hospitality attitude and they take no time to refuse any request of the Guests. Very rude attitude
Good Service and Location
on Oct 23, 2017
Room is quite clean & neat, its proximity to Link Road plus point for street shopping, Service at Restaurant was very good and well taken care by Arun .. He ensures everyone gets warm Welcome and Breakfast (personalized) at the Restaurant in the morning..