Best service ever!!
on Dec 26, 2017
I am an experienced traveler and a very demanding one. The best service I have ever had in a hotel (plus the beautiful surroundings) made this stay an outstanding experience.
Everything was delightful. The room was beautiful. The restaurants, excellent. The best store with the most beautiful textiles and selected articles. The soft sell, the finesse and gentle style of Upasana, in charge of the store, was an experience to remember.
I fully recommend this hotel. It was just wonderful.
on Dec 26, 2017
The Oberoi Udaivilas was an amazing property. The room was fabulous and the hotel was beautiful. What really made them stand out though, was the staff. They were by far the best staff I have ever encountered at any hotel. Unfailingly helpful, friendly yet polite and always trying their best to help with anything and everything. The spa was fantastic as well, I took a pregnancy massage which I really enjoyed. I forgot my toiletry kit while leaving the hotel and they were nice enough to courier it back to me. All in all a fantastic stay.
ps: I also loved the fact that there was a no tips policy. Any tip we wanted to hand out was to be given in a sealed envelope at the time of check out. It made the stay that much more easy and pleasant
on Dec 25, 2017
Everything was perfect..from hospitality to food to service..The staffs of this hotel go beyond the guests expectation and they do it for you before you even think about it. Would love to come back and stay.
on Dec 23, 2017
Visiting the Udaivilas was high up on our list of places to see, we knew it was lovely... but when we were approaching it by boat did we realise the magnitude of it's opulence! We were greeted by smiling faces early in the morning as we were offered to have our breakfast and then complete the check in formalities at our room; such a lovely warm gesture on a cold morning after a long journey! The entire staff was always ready to serve with a smile, a special mention of a few who made it even more delightful: Bhansari made sure that we tried a variety of dishes from the huge breakfast spread. Deepa and her housekeeping team were always prompt and helpful and had filled the room with balloons as we were celebrating our daughter's birthday. Deyki at the spa was very friendly and my daughter took her very first massage session at the magnificent spa. Geetanjali had made her day more interesting with a treasure hunt and gifts galore. The dinner was splendid with sigrees to keep us warm, dances to make it lively and AJ gave fantastic dish recommendations and rightly said that Oberoi is here to help you make " memories." It was indeed a memorable trip
; Mr. Amit Kaul, you and your team are doing a fantabulous job! God willing we hope to visit Udaivilas again some day.
One of the best Hotels I have visited
on Dec 23, 2017
We visited Oberoi Udaivilas for the second time in November, and the wonderful experience repeated itself! We had a lake view room with shared pool and it was wonderful! Everything is perfect - the pool, the gardens, the service, the restaurants! We loved everything and will come back as soon as possible! I can recommend the hotel wholeheartedly! I do prefer looking at Taj lake palace instead of staying there,I prefer having a large garden and rooms with a view! This you have at Udaivilas!