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Very Good4/5
Fine Dining and premium serviceon Dec 26, 2017
A very good place for corporate visits and dining. Premium service and fine dining. The ambiance ...Read All
North Main Road, Koregaon Park, Koregoan, PUNE, MAHARASHTRA, India, Pin-411001 , Pune
Rooms
O Deluxe Double Room
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In High demand
O Suite
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In High demand
O Club Double Room
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In High demand
Maps & Neighbourhood
TripAdvisor Reviews
Fine Dining and premium service
on Dec 26, 2017
A very good place for corporate visits and dining. Premium service and fine dining. The ambiance is very good. Spacious rooms and comfortable seatings. Offers good deals for corporate customers. Costlier for normal consumers to visit.
Need to improve on ergonomics.
on Dec 24, 2017
Positives: Good location. Nice, polite and helpful staff. Neat and clean hotel. Negatives:The ergonomics of the rooms. Simple things like bedside charging points are not there. You have to bend down on your knees and plug it in under the table. A simple draw in the table or anywhere to keep your wallet, keys, phone, glasses etc is not there. When asked about this to the room service guy he said to keep it in locker...haha...They gave us a room with handicap peoples chair attachment in the bathroom when they knew we are a healthy couple. The sight of it was so depressing. Changed the room only to make things worse. Opened the washbasin tap and water started oozing out through the piping on to my legs and floor was flooded. The bathtub leaked too when we drained it. They came and fixed the washbasin but nothing could be done about bathtub. Basically time was wasted to pack and shift from room to room and calling room service to fix issues with them coming again and again inside room to repair clean etc...they were singing sorry sorry and apologized for everything and I didn't want to make a scene and spoil my mood and weekend because I had made this horrible mistake to book stay in this hotel as a surprise for my wives birthday. I guess it was my fate. We had traveled from Mumbai to Pune to party over the weekend. Personally I would never go there again nor will i recommend anyone. There are better hotels in the vicinity.Comfortable Stay
on Dec 19, 2017
The staff was really helpful and courteous, I was their for a business trip. The location is quite good and accessible. The food was good. Rooms are pretty spacious and comfortable. The check in and check out was pretty smooth.Great location
on Dec 16, 2017
Though slightly overcharged, however the location is indeed awesome in the plush Koregaon Park area. The hotel staff was good and helpful and food was decent too. The entrance is slightly odd though, however overall experience was satisfactory.Business trip
on Dec 12, 2017
Excellent service. Receiving, treating,serving,a good comfortable stay,front desk. Especially its having separate kitsch restaurant. Mr.Kaushik is very kind and care of us. I like much more this hotel compared with other states.
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Overview
Style personified, this luxurious 5 Star hotel in Koregaon Park is well-designed with a lobby restaurant and an 18 feet high wine cellar. There are contemporary rooms and suites with 24hour room service. Fine dining outlets, namely Harajuku for Japanese cuisine, and the Addah, an alfresco terrace restaurant along the pool entice the taste buds of the guests. They can also unwind in the cool ambiance of the Minnus, an ice bar. There are also seven well-equipped treatment rooms for overall wellness.
Policies
Check in Check out
Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.
Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
- The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
- The primary guest must be at least 18 years old to be able to check into this hotel.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- Child policy apply which may vary from hotel to hotel.
- Failure to check into the hotel, will attract no show charges as per Hotel policies.
- The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
- Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
- Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
- Note PAN Cards will not be accepted as a valid ID card.
- All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
- In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
- Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.